Intercape is praised for its punctuality, cleanliness, and professional staff. Many users appreciated the friendly drivers and comfortable rides that often arrived ahead of schedule. However, some reviews mentioned issues such as non-functional air conditioning or charging ports, unpleasant smells on board, limited bathroom accessibility for larger passengers or those with wheelchairs, cockroach sightings causing discomfort to travelers. Despite these concerns being noted in several reviews by different customers overall satisfaction remains high due largely thanks to excellent driving skills demonstrated consistently throughout trips taken using this service provider's buses across various routes available through their network offerings today!
It was a great trip, drove safely and I arrived 40 mins ahead of time at my destination. It was warm enough, just that the seats are not comfortable despite reclining. Overall, 9/10, minus one for the guy next to me who had stinking breath and made me nauseous 🫠
5 out of 5 stars
Fezeka M.
This specific bus didn’t have an awfully smelly toilet like the one we used to Dbn. The drivers were extra friendly and professional in their engagement with us from explaining what to expect and mentioning each stop sign. The bus was 7/10 (missing points are for the seats and curtains need deep cleaning once in a while and general cleaning daily) clean unlike the one to dbn which was just dirty. Dbn beach location needs to be rethought though because with big suitcases and kids having to cross the road back and forth for the check in and to the bus is hectic and dangerous. The lady at the check in point at dbn can learn a lot about customer care and friendliness- she put me off just immediately after politely greeting her as she gave me energy that I’m bothering her. One of the seats we were on was broken and couldn’t recline as the seats were separated.
4 out of 5 stars
Noninzi M.
The bus was comfortable. We left half an hour late and arrived hour and half late. Only suggestion I have is that there should be a stop where passengers are allowed to use the restroom and buy food like Montrose. Our bus stopped to drop off or pick up passengers but we didn't get a chance to buy food or use the restrooms
According to user feedback, the bus service is generally appreciated for having professional and friendly drivers who ensure a pleasant journey. Passengers also commend the cleanliness and comfort of some buses. However, there are common concerns about issues such as non-functional air conditioning, lack of charging ports or toilets on board, delays without communication, and occasional mechanical problems that affected travel plans.
Services are very poor. They dont respect time and clients. From the office staff no professionalism to the drivers. I remember i heard the name for one guy that works in the office and called his name because we were frustrated and ddnt know wer to go he told me straight that i mustn't call his name i dont know him.
The bus driver along the way he shout to clients threatening people that he wont go Pretoria and people should scream numbers the ones that are going to pretoria. I have used buses before and i never had to experience bad services like i did.
I will never use that bus again
1 out of 5 stars
Tandiwe M.
Your bus has no heater, its seat are too small we are squashed in, very uncomfortable for long distance.
1 out of 5 stars
Jane M.
Best driver ever, very kind and funny. Safe driving and he was also very gentle. Thanks for the wonderful time
Customers have shared positive experiences with the bus service, highlighting punctuality and friendly staff. Many appreciated the comfortable seating and well-regulated temperature during their journeys. However, some mentioned issues such as unannounced stops causing inconvenience for passengers disembarking at incorrect locations and occasional problems with air conditioning or heating systems not functioning optimally.
Citiliner Plus Durban Midrand recent customer reviews
Trip was enjoyable Bus came on time driver was very friendly he also helped with taking out luggage's EXCELLENT SERVICE 👍
5 out of 5 stars
Nomfundo M.
The quality of the bus was on par, however, the air conditioning was turned on the whole trip regardless of it being extremely cold in the bus with everyone freezing, the heater was not turned on, making the trip unbearable.
2 out of 5 stars
Phiwokuhle S.
I was not happy at all I was going to an interview and the bus delayed and after that it had a breakdown
Many users appreciated the clean buses and professional drivers, highlighting smooth rides and comfortable seating. However, some mentioned issues with punctuality, lack of charging ports or air conditioning on certain trips. Concerns about bus maintenance were also noted by a few travelers who experienced breakdowns or found the fleet to be aging.
Users have shared positive experiences with the bus service, highlighting its comfort and punctuality. Many appreciated the friendly and respectful staff, as well as timely arrivals despite some initial delays. However, a minor inconvenience was noted regarding a toilet door that did not latch properly during one trip. Overall, travelers expressed satisfaction with their journeys.
Big Sky Durban Midrand recent customer reviews
It’s very fast and comfortable , the bus coordinators are very nice and respectful
5 out of 5 stars
Gudani M.
The bus broke down in Pinetown after leaving Durban station. We had to wait for a new bus.
1 out of 5 stars
Siphesihle M.
The journey was not good we got stuck so many times such that we got extremely late at our drop off stations
Based on 776 reviews, the company was rated 2.2 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the WiFi. Vilamora ticket prices on this trip start at US$33
Busbud shows you the best bus ticket fares and bus schedules so you can easily plan and book a trip by bus from Durban to Midrand.
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Where are the popular stops in Durban and Midrand?
Frequently asked questions on the trip Durban - Midrand
What is the distance between Durban and Midrand?
The distance between Durban and Midrand is approximately 517 km (321 miles).
What are the departure and arrival locations for buses traveling from Durban to Midrand?
Buses departing from Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) in Durban will take you to Engen Big Bird N1 in Midrand.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10-02
US$30
10-03
US$33
Today
US$18
10-05
US$26
10-06
US$24
10-07
US$19
10-08
US$17
10-09
US$21
The cheapest trip from Durban to Midrand was searched and found on Oct 8, 2025 with a price of US$17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Midrand, as early as possible.
You can expect to pay from US$17 to US$75 for a bus ticket from Durban to Midrand based on the last 2 days. You can expect to find the cheapest price for the trip at US$17 which is on 2025-10-08.
Usually Greyhound South Africa, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
If you're abroad, study some local language. Not only could it get you out of a pickle during your bus trip from Durban to Midrand but it'll also be endearing to native speakers who will surely appreciate your effort.
Start sightseeing the minute your bus leaves the station. If you're on the night bus from Durban to Midrand, get comfy and count the stars.
Buses have one of the smallest carbon footprints of motorized transport modes. A bus going from Durban to Midrand will emit less CO2 than a car or an airplane.
Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from Durban to Midrand.
Did you know?
The average number of passengers on a coach bus is 32 meaning that a bus could replace a minimum of at least 30 cars!
Did you know that 80% of the buses in North America are equipped with WiFi and power outlets ? And 60% of bus travellers have used their electronic device on board during 2014.
Did you know there are on average 4,400 intercity bus departures every day in the US only? This number has been growing for 9 years in a row, yay!
Busbud helps you easily search, compare and book intercity bus tickets on a worlwide scale with our comprehensive list of bus routes and schedules. Use Busbud to book your trip online, in your own language and currency, wherever you are. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
The cheapest trip from Durban to Midrand was searched and found on Oct 8, 2025 with a price of US$17
