Intercape receives praise for its punctuality, cleanliness, and professional staff. Many users appreciate the comfortable rides with friendly drivers who ensure timely arrivals. However, some reviews mention issues like non-functional air conditioning or charging ports and occasional unpleasant odors on board. Despite these minor concerns, overall satisfaction remains high among travelers.
omg the busy was supposed to arrive at the destination around 6:30am but we arrived 3 hours late✋🏽
1 out of 5 stars
Minenhle M.
It was a great trip, drove safely and I arrived 40 mins ahead of time at my destination. It was warm enough, just that the seats are not comfortable despite reclining. Overall, 9/10, minus one for the guy next to me who had stinking breath and made me nauseous 🫠
5 out of 5 stars
Fezeka M.
This specific bus didn’t have an awfully smelly toilet like the one we used to Dbn. The drivers were extra friendly and professional in their engagement with us from explaining what to expect and mentioning each stop sign. The bus was 7/10 (missing points are for the seats and curtains need deep cleaning once in a while and general cleaning daily) clean unlike the one to dbn which was just dirty. Dbn beach location needs to be rethought though because with big suitcases and kids having to cross the road back and forth for the check in and to the bus is hectic and dangerous. The lady at the check in point at dbn can learn a lot about customer care and friendliness- she put me off just immediately after politely greeting her as she gave me energy that I’m bothering her. One of the seats we were on was broken and couldn’t recline as the seats were separated.
According to user feedback, the drivers are consistently praised for their professionalism and friendly demeanor. The buses are generally clean and comfortable; however, several reviews mention issues with air conditioning and lack of charging ports or functional toilets. Delays due to breakdowns or poor time management were also noted by some passengers as areas needing improvement.
Services are very poor. They dont respect time and clients. From the office staff no professionalism to the drivers. I remember i heard the name for one guy that works in the office and called his name because we were frustrated and ddnt know wer to go he told me straight that i mustn't call his name i dont know him.
The bus driver along the way he shout to clients threatening people that he wont go Pretoria and people should scream numbers the ones that are going to pretoria. I have used buses before and i never had to experience bad services like i did.
I will never use that bus again
1 out of 5 stars
Tandiwe M.
Your bus has no heater, its seat are too small we are squashed in, very uncomfortable for long distance.
1 out of 5 stars
Jane M.
Best driver ever, very kind and funny. Safe driving and he was also very gentle. Thanks for the wonderful time
Many users appreciated the cleanliness of the buses and praised the drivers for their professionalism, contributing to a smooth travel experience. However, some reviews highlighted issues such as limited charging facilities and occasional delays in departure times. Additionally, there were mentions of uncomfortable seating arrangements on certain routes that could be improved for better comfort.
They was no charging points on the bus,,like how it was advertised 2, the bus was old,3 no cup holder on the raw set its only available for window passengers.
1 out of 5 stars
Sifiso H.
We had to run around the bus station buses were mixed up in time.
Booked the 20h10 bus but left st 21h00. Like standing on the long queue then be told to run the other way to get to the bus...
3 out of 5 stars
Elvina M.
Bus was on time,good driver,but short time was given to us,only 20minutes to buy food and to go to toilet as a result we didnt bought foods that suit our health,we were in a hurry thinking the driver will leaves us,and I think we should have more station to stop to relieve ourselves especially we as woman we really need that
According to 14 reviews, Citiliner received a 3.4-star rating for this journey. Travelers were especially satisfied with the timeliness and the seats, but some complained about the wifi. Citiliner ticket prices on this trip start at $18
Citiliner Plus Durban Midrand recent customer reviews
Their seats are comfortable, they have charging ports which are convenient but time wise? They are very delayed. I booked a trip for my boyfriend and I at 20:30pm on Sunday to arrive in Joburg at 5:25am on Monday. Which would give us enough time to get home and ready for work but no. We got to Joburg at 8, and dropped off in Midrand at 9!!! Such an inconvenience for us to call in work and say we will be late
1 out of 5 stars
Kimberly H.
The bus looked okay but had some small fixable issues. The charging ports didn't work and there was no soap in the bathroom.
3 out of 5 stars
Nqobile N.
First time being on this bus and I must say, I don't regret it at all, very clean and in very good condition. And the plus was it was definitely on time irregardless that I was taking a night bus. For a comfy ride I would definitely recommend Citiliner plus. I'm a happy customer♡♡
Users have shared positive experiences with the bus service, highlighting its comfort and punctuality. Many appreciated the friendly and respectful staff, as well as timely arrivals despite some initial delays. However, a minor inconvenience was noted regarding a toilet door that did not latch properly during one trip. Overall, travelers expressed satisfaction with their journeys.
Big Sky Durban Midrand recent customer reviews
It’s very fast and comfortable , the bus coordinators are very nice and respectful
5 out of 5 stars
Gudani M.
The bus broke down in Pinetown after leaving Durban station. We had to wait for a new bus.
1 out of 5 stars
Siphesihle M.
The journey was not good we got stuck so many times such that we got extremely late at our drop off stations
Frequently asked questions about traveling from Durban to Midrand by bus
What is the distance between Durban and Midrand?
The distance between the two cities is 321 miles (517 km).
What are the departure and arrival stations when taking the bus from Durban to Midrand?
If you're headed to Midrand from Durban, chances are that your bus will depart from Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) and arrive at Engen Big Bird N1. These are the main departure and arrival locations on this route, there are other pick-up and drop-off locations that could make it easier for you to reach your destination.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/19
$21
11/20
$17
Today
$19
11/22
$18
11/23
$19
11/24
$17
11/25
$17
11/26
$17
The cheapest trip from Durban to Midrand was searched and found on Nov 26, 2025 with a price of $17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Midrand, as early as possible.
You can expect to pay from $17 to $47 for a bus ticket from Durban to Midrand based on the last 2 days. You can expect to find the cheapest price for the trip at $17 which is on 2025-11-26.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Midrand was searched and found on Nov 26, 2025 with a price of $17
