Passengers frequently commend the bus service for its cleanliness, comfort, and punctuality. Many appreciated the friendly and helpful staff who contributed to a pleasant journey experience. However, some reviews mention concerns about driver behavior and occasional lack of communication during stops. Overall, travelers found their journeys safe with comfortable seating arrangements that enhance relaxation on board.
First Driver was speeding and driving reckless, almost every passenger was scared but the second driver drove okay. Overall it wasn't a great journey.
3 out of 5 stars
Sindiswa M.
I didn’t enjoy anything. The bus arrived late and it stuck just after 5 minutes we have left the park station. We are still on the way even now
1 out of 5 stars
Sinayo K.
I booked mainliner but we travel with big sky, the bus was on time we arrive at our destination on time. The drivers were friendly next time definitely I will travel with big sky
Eagle Liner has received positive feedback for its friendly staff, comfortable buses, and punctual service. Passengers appreciated the smooth journeys and considerate stops every two hours. However, some reviews mentioned issues such as delays in departure times and occasional bus substitutions without prior communication. Despite these concerns, many travelers reported enjoyable experiences overall with Eagle Liner's services.
Didn't enjoy anything in that bus,actually I regret using it.
It was very dirt with some coakroaches running on the seats and wàs overheating from Johhanesburg to Queenstown.
2 out of 5 stars
Milani B.
Horrible bus , I paid for a bus that has Aircon, TV, toilet and charging points. Only for them to provide us with a Gauteng coaches school bus.
1 out of 5 stars
Mohau K.
The bus was punctual, friendly drivers and we appreciated that the driver stops every 2 hours as they didn't have inside toilets but they still made it in time as per the estimated arrival time. The bus was very warm and lights were switched off at night to allow passengers to rest. Keep up on the service and improve where it's necessary.
According to user feedback, the drivers were appreciated for their professionalism. However, there was a common issue with delays; one instance involved a two-and-a-half-hour delay without any explanation provided by the staff. Despite this setback, users expressed satisfaction with how well the drivers handled themselves during these situations.
Drivers were so good even though they didn't tell us why our bus was delayed for 2hrs 30min
5 out of 5 stars
Lungelo F.
First not punctual thereafter The bus broke down from Park Station had to be immediately exchanged at the depot with us intrasit.
1 out of 5 stars
Vuyisile Oscar M.
Very terrible service. Booked a bus for 16.30 since I was gonna go to work the next morning when I arrive at my destination. The bus arrived 3 hours later so we ended up leaving Johannesburg at 19.00 and throughout the whole waiting period none of the staff members updated us about what was going on to cause such a delay
Users have shared mixed experiences with the bus service. Many appreciated the fantastic service and excellent condition of the buses, though some noted that air conditioning issues led to discomfort due to heat. Additionally, there were reports of significant delays in departure times without any communication from staff or drivers regarding these changes.
Hope Diamond Transport Johannesburg Queenstown recent customer reviews
The service was fantastic, the bus condition was amazing although the aircon was not working and it was too hot, overall I was help. Hope they fix the aircon
5 out of 5 stars
Bulela M.
The bus scheduled to leave at 19:30 but ended up leaving at 21:20 with no apologies or explanations from the drivers or staff.
3 out of 5 stars
Youly T.
Would recommend to everyone the bus and the service is so dope
Based on 18 reviews, the company was rated 2.2 stars on Busbud. Travellers were especially satisfied with the staff and the ticket access but often complained with the timeliness. Citilink ticket prices on this trip start at $22
Time management is their priority
Good service to the drivers both
What I did not like is that the bus doesn't have inner bathroom
No terminals to charge our phones no air-conditioning
Manual windows tha lt irritates sometimes when other passengers open them
5 out of 5 stars
Nhlanhla N.
It was the worst experience ever, we are still stuck at 09:01 since 06:30 in the morning. In the middle of nowhere
1 out of 5 stars
Sinesipho T.
It enjoyable even the arrival time was not that late as the departure time was
According to user feedback, the bus service is generally appreciated for its punctuality and warmth during travel. However, some passengers have noted issues with seat size being too small and a broken window covered by cardboard that made the ride cold. Despite these concerns, many travelers express satisfaction with their overall experience.
Oh I didn't enjoy anything,the sits were small we couldn't sit properly,the whole bus was cold but the windows were closed the air that was coming in was unbearable.
1 out of 5 stars
Siyamthanda B.
The bus was delayed. Had a lot of mechanical issues that needed to be sort out prior to departure time
2 out of 5 stars
Songeziwe G.
I Travelled with my 2 teenagers and the bus came on time. It was so warm and that was the best thing. I will definitely travel with APM again
Many users appreciated the punctuality and cleanliness of the buses, highlighting that they were comfortable. The drivers are often described as seasoned and helpful. However, some reviews mention issues with communication regarding bus changes and concerns about driver behavior in adverse weather conditions. Additionally, there were comments on loading procedures being chaotic at times.
The bus delayed, it was bad the rain came inside people got wet. The bus was not in good condition and the employees do not communicate with passengers
1 out of 5 stars
Yolisa M.
Delta should make a better way on loading costumers it was havoc to get in What I enjoyed the drivers are seasoned and always there to help
4 out of 5 stars
Shadreck B.
The bus had no heater in this cold weather the entire trip. It was 2 hours late & it was so unclean. At some point the bus driver stopped for us to pee on the freeway, refusing to make a stop at a garage.
Based on 1 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the staff and the temperature but often complained with the seats. Milta Coaches ticket prices on this trip start at $45
Many users have praised the overall comfort and friendly service provided by Greyhound, highlighting comfortable seats and attentive staff. However, some reviews noted issues such as unpleasant toilet odors on certain buses and occasional delays in arrival times. Despite these minor concerns, passengers generally enjoyed their travel experience with Greyhound for its reliability and quality service.
The bus was a good experience except for the cockroaches that are excessive and disturbing the peace
5 out of 5 stars
Zukisa F.
My air conditioner was open and I could not close it. My seat in particular felt like a furnace because of it. Moreover, the bus kept stopping to do repairs every 20 mins or so for most of the trip. Something I’ve never seen anywhere. I’m not using Grey Hound again
2 out of 5 stars
Nande N.
The bus left me at Kroonstad i went to pee when i came out the bus was gone. Im very disappointed with Greyhound drivers
Based on 195 reviews, the company was rated 2.4 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Flexi City Connect ticket prices on this trip start at $32
Flexi City Connect Johannesburg Queenstown recent customer reviews
Based on 11 reviews, the company was rated 1.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the WiFi. Atlantic ticket prices on this trip start at $29
Based on 2115 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Citiliner ticket prices on this trip start at $35
Toilet doesn't flush properly, no water to wash hands, no toilet paper the state of your toilet needs urgent improvements.
No wifi as stated on ticket. So that's just completely unacceptable.
1 out of 5 stars
Anathi G.
It was very late upon arrival at the destination and there was no communication
1 out of 5 stars
Asonele M.
its a very professional company and the trip was very comfortable
Based on 27 reviews, the company was rated 2.9 stars on Busbud. Travellers were especially satisfied with the cleanliness and the ticket access but often complained with the WiFi. Ramalo ticket prices on this trip start at $35
Users generally had a positive experience, highlighting the comfortable and well-maintained buses along with disciplined and friendly staff. However, there were some inconsistencies regarding the advertised Wi-Fi service, as it was not available for all passengers despite being promoted. Overall, travelers appreciated the smooth journey and effective communication from the company.
I enjoyed everything they communicate with us and free wifi for the first timer .
5 out of 5 stars
Nocawe T.
Well maintained , comfortable and disciplined staff and friendly inclusive of passengers aswell (enjoyed) what I didn't enjoyed, they advertised wi fi but only to find out there's is no wi fi
5 out of 5 stars
Sience X.
It was nice and very comfortable and their service was great.
Passengers generally enjoyed their bus trips, appreciating the quality of the buses. However, there were some concerns about insufficient pit stops during journeys, which posed challenges for travelers with specific needs such as those requiring frequent breaks.
Iula bus canceled the trip they said the trip gonna be the next day we have to take another transport eagle liner
1 out of 5 stars
Nosicelo M.
Our trip was cancelled for the 14th to the 15th with no explanation. We don’t know what will transpire today but so far am not happy at all with the service
1 out of 5 stars
Thandokazi N.
Ilula Bus services is worst I've ever experienced in my life, it's very disappointing and poor, not well organised and no respect for people
Based on 6 reviews, the company was rated 1.6 stars on Busbud. Travellers were especially satisfied with the cleanliness and the ticket access but often complained with the departure location. LL Vaya Africa ticket prices on this trip start at $65
Based on 58 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Nobles ticket prices on this trip start at $92
Frequently asked questions about travelling from Johannesburg to Queenstown, ZA by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Johannesburg to Queenstown?
The cheapest bus tickets from Johannesburg to Queenstown start from $22. The average price for this route is around $48. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Johannesburg to Queenstown?
The average bus travel time from Johannesburg to Queenstown is 10h 25m, covering a distance of 644 km. The quickest bus can get you there in 6h 30m and is operated by Nobles.
Which bus companies service the Johannesburg to Queenstown route?
What are the earliest and latest departure times for the bus from Johannesburg to Queenstown?
The earliest bus departs from Johannesburg to Queenstown at 12:15pm. And the latest bus departs at 8:30pm.
What are the CO₂ emissions for the bus trip from Johannesburg to Queenstown?
A bus trip from Johannesburg to Queenstown generates an estimated 16 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Johannesburg to Queenstown?
According to Busbud customers, the highest-rated bus company on this route is MN QWABE TRANSPORT, with an average rating of 4.1 out of 5 stars based on 30 reviews.
Which bus company has the best Wi-Fi from Johannesburg to Queenstown?
Based on Busbud reviews, the bus company MN QWABE TRANSPORT has the highest Wi-Fi rating with a score of 3.5.
Which bus company has the best on-time performance from Johannesburg to Queenstown?
According to Busbud traveller reviews, the most punctual bus company on this route is Intercape, with a punctuality rating of 3.1 out of 5 stars.
Which bus company has the cleanest buses from Johannesburg to Queenstown?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Milta Coaches, with a cleanliness rating of 5.0 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01-19
$31
01-20
$50
Today
$31
01-22
$29
01-23
$29
01-24
$27
01-25
$27
01-26
$27
The cheapest trip from Johannesburg to Queenstown, ZA was searched and found on Jan 25, 2026 with a price of $27
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Queenstown, ZA, as early as possible.
You can expect to pay from $27 to $89 for a bus ticket from Johannesburg to Queenstown, ZA based on the last 2 days. You can expect to find the cheapest price for the trip at $27 which is on 2026-01-25.
Usually Eagle Liner, Greyhound South Africa will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.