Customers consistently praise the excellent customer service and professionalism of Swiss Express, highlighting punctuality, cleanliness, and comfort. The staff is noted for being friendly and accommodating. However, some users mention concerns about seat assignments due to booking mix-ups and a lack of onboard toilets leading to frequent stops during trips.
Not happy at all,we were 2 on one seat number,people drinking alcohol in the coach and ended up vomiting
1 out of 5 stars
Mary N.
It was terrible. They skipped customs and Zimra at the boarder and the bus was apprehended at Gwanda for over 12 hours for not declaring goods and some of the goods were illegal . Please make the policy of 1 carry on and 1 laguage below 20kg strick.
1 out of 5 stars
Tanaka M.
I enjoyed the way the staff was so hands-on with updates and their way of handling their passengers. I wasn't happy with the speed at night.With so much accidents happening they are supposed to minimize the speed at night.
When the bus got arrested ,I wasn't happy with how they handled things ending up having to make contributions for those who did not declare their things for the bus to be released.
Customers have praised Delta for its excellent hospitality, efficient service, and friendly staff. Many enjoyed the comfortable journey likened to an airplane experience. However, some users noted issues such as delays at certain stops and minor maintenance concerns like air conditioning leaks and occasional pests. Overall, Delta is appreciated for delivering a pleasant travel experience with room for improvement in punctuality and cleanliness.
The bus was in a terrible condition with no charging points and the bus delayed we didn’t arrive on time. Poor service delivery
1 out of 5 stars
Nicole Fungai M.
I loved everything about the Delta bus. It's actually an aeroplane for us who can't afford flying
5 out of 5 stars
Thandiwe D.
Very bad service. We had to change buses 3 times in 1 trip and some passengers had to sit on the floor all the way to Zimbabwe because they changed us into a smaller bus than the first one.
According to user feedback, the service provided was excellent in terms of comfort and communication. However, there were reports of significant delays with a four-hour wait being noted as particularly problematic. Despite this issue, one review highlighted that the overall experience surpassed expectations compared to other well-known bus services.
Imperial Lane Midrand Bulawayo recent customer reviews
There were a number of factors
Bus late with no notifications
There were a few passengers drinking alcohol on the bus
1 out of 5 stars
Nonka N.
Comfort and communication was excellent. Delaying with 4 hours is unacceptable. I chose the bus because of its arrival time but delayed with 4 hours
Based on 540 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the WiFi. Wez We Coaches ticket prices on this trip start at $63
Passengers have shared positive experiences regarding the driver's behavior and overall comfort during their journey. However, there were some reports of delays due to a breakdown that occurred after two hours into the trip. Despite this inconvenience, passengers appreciated that efforts were made to accommodate for lost time, ensuring they arrived safely at their destination.
It was a smooth journey going to Bulawayo and the fare was reasonable but l think they need to have an office in midrand where pple can get some info
5 out of 5 stars
Mthokozisi M.
Good driver's behavior and a comfortable ride. The downside is that they arrived behind schedule but they catered for the time lost.
5 out of 5 stars
John S.
At first everything went well until we had a break down after 2 hours they sent a bus with no wifi but anyway I arrived safely just that there was a break down
Based on 32 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the ticket access and the temperature but often complained with the WiFi. MB Transport ticket prices on this trip start at $142
Frequently asked questions about travelling from Midrand to Bulawayo by bus
What is the travel distance from Midrand to Bulawayo?
Midrand and Bulawayo are 652 km (405 miles) apart.
What are the departure and arrival locations for buses traveling from Midrand to Bulawayo?
Buses departing from Engen Big Bird N1 in Midrand will take you to 114 Joshua M Nkomo Street, Bulawayo in Bulawayo.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-18
$48
11-19
$48
Today
$48
11-21
$48
11-22
$48
11-23
$52
11-24
$52
11-25
$52
The cheapest trip from Midrand to Bulawayo was searched and found on Nov 18, 2025 with a price of $48
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Midrand to Bulawayo, as early as possible.
You can expect to pay from $48 to $61 for a bus ticket from Midrand to Bulawayo based on the last 2 days. You can expect to find the cheapest price for the trip at $48 which is on 2025-11-22.
Usually Swiss Express will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Midrand to Bulawayo was searched and found on Nov 18, 2025 with a price of $48
