Many users have expressed satisfaction with the bus service, highlighting its punctuality and comfort. The staff is often described as friendly and accommodating, contributing to a pleasant travel experience. However, some reviews mention issues such as non-functional charging ports and occasional delays due to mechanical faults or frequent stops in towns. Despite these minor inconveniences, overall feedback remains positive regarding the quality of service provided by this bus company.
Aircon wasn't working, it was very hot inside the bus. Other than that, it was great.
4 out of 5 stars
Siphesihle D.
The trip was not good bad experience the seats kept coming off it was so hot the ventilator wasn't working as promised charging pot not working it was bad bad bad bad am never traveling with it anymore
1 out of 5 stars
Mpendulo G.
The trip was very wonderful, we arrived earlier than expected. The drivers were very kind. I was a bit upset because the drivers were not told that they must drop us at Intercape Beach Office but they finally agreed to drop us
Many users have praised the cleanliness of the buses and appreciated the friendly demeanor of drivers, which contributed to a pleasant travel experience. However, several reviews noted consistent issues with delays in departure times and late arrivals at destinations. Additionally, some passengers mentioned a lack of charging ports on board as an inconvenience during their journey.
The bus was an hour late. The toilet was smelly and unhygienic
Otherwise the trip was good, the driver kept to speed/road regulations
2 out of 5 stars
Buyisile N.
I enjoyed the smooth ride,comfortable seats,charging point i was impressed. But I didn’t like the way aircon was opened i was feeling cold the whole journey
5 out of 5 stars
Sinothile N.
Very disappointed
The bus had a starting problem.The trip started off late instead of 19.20 we reached 21.20The accondtioner was not working the toilets were dirty the charging points was nog working.it was not an express bus.driver was rude
Many users appreciated the friendly and accommodating drivers, noting that buses were generally clean and comfortable. Eagle Liner was highlighted as budget-friendly with commendable service. However, some reviews mentioned issues such as unnecessary stops causing delays, lack of power outlets or ventilation on certain buses, small seats leading to discomfort for passengers during long journeys without toilets available onboard.
Am very disappointed the charging plugs were not working aircorn from the station to the destination some windows were open .no one knew how to close them . Cold air from aircorn caused me to have several asthma attacks in the bus. The toilet was very smelly
1 out of 5 stars
Zethembiso Z.
I was told to pay for a cooler box and I wasn't aware that I have to pay for it,I did not have cash I had to run to the ATM to get cash.
Very disappointed.
2 out of 5 stars
Dumsile K.
The only part that I didn't like was the checking in they started late hence we had to make our way to the late n at once n that created chaos because a lot of people wanted to load their bags
Users have shared positive experiences, highlighting the comfort of the seats and overall satisfaction with their bus journey. This feedback reflects a pleasant travel experience for those using this service.
Citiliner Plus Johannesburg Durban recent customer reviews
1. The bus was meant to leave Johannesburg at 19h45. We ended up leaving at 20h43. However, there were not delays arriving at the destination.
2. All charging ports that were promised were not operational. As a results I had to walk from durban station to the house since I could not make transport arrangements
1 out of 5 stars
Athenkosi M.
I'm not happy about the wifi, as it was not connecting...I assume there is no wifi
3 out of 5 stars
Queen Robyn C.
It didn’t make sense the reasoning behind letting people from the bus after us leave and we had to wait
Many users commend the bus service for its punctuality, comfort, and friendly staff. The drivers are often described as courteous and professional, contributing to a smooth travel experience. However, some passengers noted issues such as unpleasant odors from toilets and non-functional charging ports. Despite these minor concerns, overall satisfaction remains high with timely arrivals being frequently highlighted.
Big Sky Johannesburg Durban recent customer reviews
The bus was comfortable and had advantage of charging ports and relaxing space for legs between the seats. 👌
5 out of 5 stars
Tshepo A.
I enjoy it although it stopped twice having mechanical issues. Unfortunately drivers were not interested to explain the problem to passages, but maybe it a rule
3 out of 5 stars
Ps N.
It was not indicated that the bus will go via Pinetown on booking it. I was very late at work as l expected bus to arrive in Durban at 05:35. It arrived an hour later than the time on the ticket
Passengers frequently highlight the comfort of the seats and cleanliness of the buses, with many appreciating punctual departures. The drivers are often commended for their professionalism and safe driving skills. However, some reviews mention issues with non-functional charging ports and occasional delays in bus arrivals or departures. Overall, passengers seem satisfied with their travel experience despite minor inconveniences.
Citiliner Plus Johannesburg Durban recent customer reviews
This bus was 1hour 30 minutes late and there was no communication. We were supposed ever to Durban at 5pm however we got to Durban at 8pm. I was almost left at Montrose and had to run behind the bus.The charging pod doesn’t work, most of us were complaining.
1 out of 5 stars
Thembi M.
I was very disappointed because I booked a greyhound bus,but I ended up traveling with citiliner which was not comfortable 🙃
1 out of 5 stars
Nondumiso M.
I did not enjoy anything ,everything was a mess the bus was so late , the staff they were disorganised it was hard to identify the bus that we supposed to be into while the bus was already late ,the charging points they were not functional . It was my first and last time using a hgeyhound .
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. Big Tree ticket prices on this trip start at £28
It’s 09:53 21 September and I’m still in the bus in Harrismith, had the bus gotten to Park station on time instead of an hour and a half late, we would’ve gotten ahead of the snow storm
Based on 5 reviews, the company was rated 1.6 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the Wi-Fi. Citilink ticket prices on this trip start at £19
Customers mentioned that there is no formal parking place for buses, which they find unsafe. Some customers also noted that the service was okay but lacked a charging port.
APMWC Johannesburg Durban recent customer reviews
The bus came an hour late and didn’t even drive into the bus station to drop us off, it was raining!
1 out of 5 stars
Tamara S.
Firstly I did not know that the bus does not get inside the park station like other buses. Had i have not asked about its parking i was gonna be left behind. It is not safe in the boomgate where it parks. We were sent sms's advising of the delay. It was a 9pm bus however it delayed to 10pm. We were transported by an SMT bus and not by an APMCW bus that we booked and there was no explanation for the changes. The trip was horrible. The bus had windows that did not close properly. It was extremely cold. There was dust all over and the driver was rude
1 out of 5 stars
Noxolo N.
Desatisfied. Bus arrived late and was not in good condition and was not properly branded
Frequently asked questions about travelling by bus from Johannesburg to Durban
How far is Durban from Johannesburg by coach?
The distance between Johannesburg and Durban by coach is approximately 311 miles (502 km).
Is there a way to reach Durban from Johannesburg without flying?
You have the option to select the coach for your journey on this route. The coach provides a comfortable and sustainable journey and allows you to enjoy the sights while reaching your destination. You might also find carpooling options to travel between the two cities.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
16/11
£19
17/11
£14
Today
£13
19/11
£14
20/11
£13
21/11
£13
22/11
£13
23/11
£13
The cheapest trip from Johannesburg to Durban was searched and found on 22 Nov 2025 with a price of £13
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Durban as early as possible.
You can expect to pay from £13 to £48 for a bus ticket from Johannesburg to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at £13, which is on 2025-11-22.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Durban was searched and found on 22 Nov 2025 with a price of £13
