Passengers generally appreciate the friendly drivers and clean buses, contributing to a positive travel experience. However, several reviews mention delays in departure times and late arrivals as common issues. Additionally, some passengers noted the lack of charging ports on board as an inconvenience during their journey.
The bus was so hot ac was not working well,On my way back bus driver was rude.
3 out of 5 stars
Emily S.
They're busses are always clean so that's a bonus, however the drivers speed ALOT and they're forever on their cellphones, disregarding the 3 cameras pointed directly at the drivers, I just don't get it. It's as if the company allows, or even worse, promotes it!
The seats in this particular bus were quiet tiny, despite the ticket clearly stating it was meant to be a deluxe/luxury coach, but I would still travel with them.
3 out of 5 stars
Amanda R.
It was fair and they managed time well except that they left earlier than the scheduled time
Customers generally express satisfaction with the bus service, highlighting punctuality and friendly staff as key positives. The buses are often described as clean and comfortable, providing a pleasant travel experience. However, some users noted issues such as non-functional charging ports and occasional delays due to mechanical faults or frequent stops in towns.
Passengers have praised the friendly and accommodating drivers, noting their dedication to passenger care. The buses are often clean, with some having comfortable seating. However, there were reports of small seats and lack of ventilation leading to discomfort for some travelers. Additionally, issues like unnecessary stops and delays due to waiting at certain locations were mentioned in several reviews.
Passengers generally found the bus service to be comfortable, with many appreciating the friendly and caring drivers. The buses were noted for their speed and punctuality, often arriving earlier than expected. However, some users mentioned issues such as non-functional power outlets, stained seats needing cleaning, air conditioning problems mid-journey, and a lack of soap in restrooms.
Citiliner Plus Johannesburg Durban recent customer reviews
Poorr customer service. A bus wass one hour thirty minutes late. With no one cared to explain.
1 out of 5 stars
Nhlakanipho M.
As someone who has a back operation was worried about my back pains but to my surprise the seats were fairly comfortable, I didn't have any issues. However, our aircon stopped working mid journey and we had to rely on the ventilator opened on the roof to get some air into the bus, also the toilet looked like a horror movie there was no soap even to wash hands.
4 out of 5 stars
Thato L.
I can't say much because immediately enter the bus I just dozed off the way I was so comfortable with your driving
...
Many users have praised the bus service for its punctuality, friendly staff, and comfortable seating. The drivers are often noted for their courteousness and safe driving practices. However, some passengers reported issues with unpleasant odors from toilets and non-functional charging ports during their trips. Despite these minor concerns, many travelers enjoyed a smooth journey overall.
Big Sky Johannesburg Durban recent customer reviews
The driver very kind and considerate. The condition of the bus was amazing, very comfortable.
5 out of 5 stars
Bongiwe M.
The bus was comfortable and had advantage of charging ports and relaxing space for legs between the seats. 👌
5 out of 5 stars
Tshepo A.
I enjoy it although it stopped twice having mechanical issues. Unfortunately drivers were not interested to explain the problem to passages, but maybe it a rule
Users generally report a positive experience with the bus service, highlighting comfortable seats and friendly staff. The buses are noted for being clean and providing a smooth ride. However, some users mentioned delays in arrival times and expressed disappointment over the lack of onboard restrooms despite advertisements suggesting otherwise.
Hope Diamond Transport Johannesburg Durban recent customer reviews
Enjoyed my ride.
Bus was on time arriving and leaving.
Only thing I'd like is for the seats to recline more to sleep more peacefully and comfortable.
5 out of 5 stars
Jeanne S.
Ensure to give your staff lessons how to communicate with passengers and the bus was the top notch luxury
5 out of 5 stars
Lundi K.
Terrible. The toilet was not working. I asked the driver if he can please stop at a filling station and he refused. We passed 2 filling stations before he stopped at the 3rd only after I threatened phoning the company to complain. When I made the booking it said toilets on the bus.
The bus was also 40 minutes late.
Driver also seems to not have been paying attention because he applied hard brakes four times while approaching the rear of a truck.
Passengers frequently highlight the comfort and cleanliness of the buses, with many appreciating punctual departures and professional drivers. However, some users noted issues with non-functional charging ports and occasional delays. Despite these minor inconveniences, travelers generally express satisfaction with their experiences on board due to comfortable seating and attentive staff.
Very disappointed bus was to arrive at 5:25pm guess what it got to Durban @ 19:05 and I missed my bus return to Johannesburg 😭 what happened to serving drinks inside the bus?
2 out of 5 stars
Thando T.
I did not like that I booked specifically Greyhound and were made to travel with Citiliner without proper communication. The bus was supposed to arrive in Durban at 5am but arrived at 3am which was a big inconvenience for me. I will never book greyhound again.
1 out of 5 stars
Avuzwa T.
I had a great trip, no complaints we got to Durban before the estimated time but all in all it was a safe trip.
Customers mentioned that there is no formal parking place for buses, which they find unsafe. Some customers also noted that the service was okay but lacked a charging port.
APMWC Johannesburg Durban recent customer reviews
The bus came an hour late and didn’t even drive into the bus station to drop us off, it was raining!
1 out of 5 stars
Tamara S.
Firstly I did not know that the bus does not get inside the park station like other buses. Had i have not asked about its parking i was gonna be left behind. It is not safe in the boomgate where it parks. We were sent sms's advising of the delay. It was a 9pm bus however it delayed to 10pm. We were transported by an SMT bus and not by an APMCW bus that we booked and there was no explanation for the changes. The trip was horrible. The bus had windows that did not close properly. It was extremely cold. There was dust all over and the driver was rude
1 out of 5 stars
Noxolo N.
Desatisfied. Bus arrived late and was not in good condition and was not properly branded
Based on 121 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained about the Wi-Fi. Big Tree ticket prices on this trip start at R 316
It’s 09:53 21 September and I’m still in the bus in Harrismith, had the bus gotten to Park station on time instead of an hour and a half late, we would’ve gotten ahead of the snow storm
Based on 18 reviews, the company was rated 2.2 stars on Busbud. Travellers were especially satisfied with the staff and the ticket access but often complained about the timeliness. Citilink ticket prices on this trip start at R 301
Frequently asked questions about travelling from Johannesburg to Durban by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Johannesburg to Durban?
The cheapest bus tickets from Johannesburg to Durban start at R 223. The average price for this route is around R 399. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Johannesburg to Durban?
The average bus journey time from Johannesburg to Durban is 8h, covering a distance of 501 km. The fastest bus gets you there in 6h and is operated by Hope Diamond Transport.
Which bus companies service the Johannesburg to Durban route?
What is the earliest and latest departure time for the bus from Johannesburg to Durban?
The earliest bus departs from Johannesburg to Durban at 06:30. And the latest bus departs at 23:00.
What are the CO₂ emissions for the bus trip from Johannesburg to Durban?
A bus trip from Johannesburg to Durban produces an estimated 13 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Johannesburg to Durban?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 2119 reviews.
Which bus company has the best Wi-Fi from Johannesburg to Durban?
Based on reviews on Busbud, the bus company Citilink has the best Wi-Fi rating with a score of 2.5.
Which bus company offers the most punctual service from Johannesburg to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Johannesburg to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Hope Diamond Transport, with a cleanliness rating of 4.3 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01/02
R 582
02/02
R 302
Today
R 400
04/02
R 253
05/02
R 253
06/02
R 253
07/02
R 253
08/02
R 253
The cheapest trip from Johannesburg to Durban was searched and found on 04 Feb 2026 with a price of R 253
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Johannesburg to Durban as early as possible.
You can expect to pay from R 253 to R 1 009 for a bus ticket from Johannesburg to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at R 253, which is on 2026-02-04.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Johannesburg to Durban was searched and found on 04 Feb 2026 with a price of R 253
