Customers generally express satisfaction with the service, highlighting the friendly and helpful crew, efficient operations, and cleanliness of the buses. Many reviews mention a smooth journey experience. However, some users noted issues such as overly cold air conditioning or minor delays at certain stops. Additionally, there were occasional comments about toilet facilities needing improvement. Overall feedback is positive regarding staff professionalism and adherence to road regulations.
I got lost , then i get there the bus was gone and they said there’s nothing they can do
1 out of 5 stars
Sandisiwe Charlotte M.
It was not Intercape Mainliner..I book for Mainliner then boom Tour linter??why??on ticket it say the is place to charge your phone but on the bus the is no such…why are you doing this💔😒
1 out of 5 stars
Mpilenhle M.
Driver assistance was very friendly and respectful.Problem was Aircon,it was very cold
Users have expressed satisfaction with the friendliness of the bus driver and overall enjoyment of their ride. However, some mentioned experiencing delays at the bus station and during the road trip.
I didn't enjoy how the staff members react like we had to move from this bus to the other bus then all of the suddenly we moved back to the previous bus, then we moved back again so it caused alot of confusion the staff seemed like they didn't know what they're doing planning things instead of doing them , they talk for almost 30+minutes trying to solve a simple thing, the bus that was supposed to drop us off @12:40 ended up dropping us off around 14:40 because of the staff that seemed like it was their 1st time working with large number of people
1 out of 5 stars
Nkhosinathi N.
It was horrible!! The bus fetched us from the station an hour later on top of that when we arrived at the park station we had to wait for another hour, eagle liner out is in a local bus that had an expired disk, on top of that he did not respect us the bus kept on losing control along the way! We made it to Ladysmith by Gods grace!
1 out of 5 stars
Khanyisile M.
Iwas not happy because the drivers mix us within Newcastle passengers that end up getting home at 19:00 imagine in the bus from 6:00 am till 19:00 no Iwas not happy at all
They were supposed to let us know that we mixed
Based on 3011 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $57
According to customer reviews, Citiliner has received negative feedback regarding their service and responsibility. Some customers have reported encountering small animals like cockroaches on the bus, which can be problematic for those with sensitive skin.
Citiliner Plus Pretoria Ladysmith recent customer reviews
It was terrible,the driver left me in the middle of nowhere. I had to walk to Ladysmith
1 out of 5 stars
Alwande L.
I really do enjoy using citiliner buses but this time it was something else there were even some small animals in the bus like cockroaches and some of us have a very sensitive skin
Frequently asked questions about travelling from Pretoria to Ladysmith, ZA by bus
How far is Pretoria from Ladysmith?
Pretoria and Ladysmith are 349 km (217 miles) apart.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-18
$33
11-19
$38
Today
$39
11-21
$24
11-22
$24
11-23
$24
11-24
$24
11-25
$24
The cheapest trip from Pretoria to Ladysmith, ZA was searched and found on Nov 22, 2025 with a price of $24
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Ladysmith, ZA, as early as possible.
You can expect to pay from $24 to $95 for a bus ticket from Pretoria to Ladysmith, ZA based on the last 2 days. You can expect to find the cheapest price for the trip at $24 which is on 2025-11-22.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Ladysmith, ZA was searched and found on Nov 22, 2025 with a price of $24
