Bus Tickets from Toronto to Ottawa, CA

The driver didn't know what stops were on his route, so he told us we were at the wrong bus, and then left without us, which delayed our trip by a day. Also, the customer service line hung up on us when we tried to get more information about the situation.

Terrible, bus from Ottawa to Toronto was dirty, smelled urine from washroom. Bus from Toronto to Ottawa was somehow cleaner but was late 50 minutes. One hour into trip we where asked to transfer to another bus which was overcrowded. Would not definitely recommend this company !

I was assigned a 10C seat-which i did not request, as I do not like the back of the bus. this was the first time seat assigned. I had to move twice. I am 74 with arthritis in both my hips. Made my trip very hard.

Hi perfect on timing clean and pleasant atmosphere. Bus seats need cupholders or small table to hold cup of coffee. That’s my suggestion

Too many stops to pick up passengers. The ride from Toronto to Ottawa was over 6 hours. Very long and extremely tiring.

Timing, pick-up & drop-off points were clear and convenient. While I was able to sleep the entire time (usually I sleep poorly), my fiancé was not (usually he sleeps easily), saying that the first driver consistently took turns poorly.

Ontario Northland has to know who they are jointly working .Busbad are scamining customers by hacking and missing leading Customers through web booking!

The operators were rude &the bus was so incredibly HOT I felt like i couldn’t breathe

It was a good trip between Toronto to Ottawa had to change buses 🚌 at Kingston than another 2 more hours to Ottawa

Reckless and rude driver. From Kingston to Ottawa. There was no access to washrooms on both rides from Toronto to Kingston and Kingston to Ottawa. The bus terminal in Kingston was closed and our only option was wait outside. People were urinating on the perimeter of the station as there was no other option. Utterly disgusted by the poor planning and lack of care.

It was the worst. The bus arrived 28 minutes late for pickup. The driver drove so slowly (around 20km/h slower than the speed limit, especially on the highway). The driver showed no signs of urgency, despite the fact that we were terribly behind schedule. We arrived at Ottawa at 2:54pm, more than 1 hour later than the scheduled time of 1:50pm.

We arrived an hour late, and they kept on blaming traffic but the busses scheduled to arrive later than us from TO-OTT arrived before us.

Bus was nearly an hour late and didn’t have the amenities advertised when booking (no wifi or bathroom on-board).

The bus departure was delayed arriving half hour pass midnight instead of 11:45 pm therefore I missed the last Subway Train trip back home

I wish there was a quiet section on the bus for people sleeping or studying. People talking on the phone for hours is irritating. The bus was also almost an hour late.

Everything was perfect, bus arrived on time, the driver was nice and the bus was clean

The bus tire blew out and it took more than 1.5 hours to arrange taxi for passengers

I never made the trip. They sent out a late departure email saying they were leaving at 6:30pm when it was supposed to originally depart at 6:15pm. My girlfriend and I arrived at the station at 6:20. The bus operator saw us, refused to speak to us, and drove off at 6:23. It’s ironic that we have to accommodate to when they are late, but this is how Redarrow treats their clients when we are on time.

The driver who drove the Bus which departed from Toronto at 6.15 pm (6th August), was really friendly and helpful to ALL customers equally and he also arrived at Ottawa sharp at 11.20 pm, and was very punctual. The driver is very admirable in terms of his driving and the behaviour and discipline.

The bus was in the waiting spot earlier and arrived on time at the destination. The toilet wasn't as clean as expected

The temperature inside, the overhead compartment space, the seat space, the cleanliness, the plug sockets

Outlets advertised but there were none! That was the reason I chose this bus not another. Unacceptable. Also the seats were EXTREMELY filthy. Disgusting.

Hard to find bus the bus wasn’t called metro linx it was called Go bus !

Horrible they cancelled the trip and didn’t even email me. Trip was cancelled a few hours before. Entirely unprofessional. Still awaiting a response.

Today they didn't notify me that my bus was canceled and I was in the cold for a long time.

I didnt even go on that trip. The driver didnt show up. I was there waiting for 4 hours out the cold. No one contacted me neither is there a number i could contact.