The reviews highlight a generally positive experience with the bus service, emphasizing cleanliness, welcoming staff, punctuality of drivers, and overall comfort during trips. Many users appreciated the professional driving and safe journeys. However, some concerns were noted regarding delays in arrival times and issues with seat adjustments or charging ports not functioning properly. Additionally, there were mentions about communication needing improvement for better passenger information during travel. Overall satisfaction remains high despite these minor setbacks.
Intercape Mainliner Queenstown Cape Town recent customer reviews
My experience was total bad, I was sitted with someone not concerned about my sit. He was occupying two chairs and the bus was full and drivers couldn't allow me to sit at front sit, because they don't allow anyone to sit there, the bus was full and I can't go anywhere except those two infront sit. I had very bad experience for the first time with intercape bus line. The guy was big with bags infront of the chairs and I complained but he didn't care. The drivers were supposed to help me but the didn't.
1 out of 5 stars
Polo S.
It was lovely and safe. The charging port was working well nd clean toilet . Plus the bus was on time
5 out of 5 stars
Wandisa T.
All I can say keep delivering a good service,nothing I didn't enjoy...the time was kept 💯 ..so I was happy 😊 with everything. Thanks
Passengers have noted the comfort and warmth inside the bus, with friendly and humble drivers contributing to a pleasant experience. However, several reviews mention delays in departure times without explanations as a common issue. Additionally, there were reports of buses lacking charging ports for electronic devices during travel.
APMWC Queenstown Cape Town recent customer reviews
They do not care about their traveler's. Busses are not punctual on departure and arrival time the buses are very dirty inside.
1 out of 5 stars
Yolisa N.
Trip was fine but time is a problem and a customer service is very poor no communication to the customers when there is a problm
1 out of 5 stars
Thulani B.
I booked 6h00 bus, it was changed into 20h00 but there was communication I appreciate that, I couldn't relax or sleep in the bus because of cockroachers yhooo they were lot of them even on the floor , windows worse experience ever
Users consistently report a positive experience with BigSky, highlighting punctuality as a key strength, with buses departing and arriving on time. Many travelers enjoyed a safe and comfortable journey, with good service and well-maintained facilities, including comfortable seating and clean toilets. Overall, BigSky is highly recommended for a reliable travel experience.
Big Sky Queenstown Cape Town recent customer reviews
The bus was supposed to have departed from Bellville at 19:45 but arrived at 20:30 we waited at the station there was no communication at all, delays were not communicated passengers and
1 out of 5 stars
Buzwe H.
It was very good and exciting because it was my first time travelling with BigSky.
5 out of 5 stars
Asekho A.
It left the point of departure on time and arrived to the destination also on time
Passengers generally appreciate the friendly and well-mannered staff, as well as the clean buses with working air conditioning. Many enjoyed their trips due to comfortable seating and efficient service. However, some reviews mention issues such as late arrivals at pick-up points and a lack of onboard facilities like toilets or charging ports in certain instances.
Eagle Liner Queenstown Cape Town recent customer reviews
Please provide heater with all the buses coz I felt cold the whole night and I couldn't sleep
2 out of 5 stars
Zezethu M.
I enjoyed the trip. The driver and the staff were very friendly and customer care service was in higher degree
5 out of 5 stars
Hlumelo M.
The service was very poor the bus very dirty the seats the toilet not working 😕 it was very bad
Users have reported that the bus service is generally punctual, with comfortable seating and friendly drivers. However, some passengers noted concerns such as having to wait for others who missed the bus or not being given time to purchase food during long trips. Despite these minor issues, travelers appreciated the overall experience provided by Makalalatransport.
Makalala Transport Queenstown Cape Town recent customer reviews
They made the time that they promise to be at cape town
But they did’nt give us time to buy food, they drove straight from queenstown to cape town
4 out of 5 stars
Lutho M.
I enjoyed how the drivers are driving and I didn’t enjoy the people’s behavior in the bus of which isn’t the responsibility of Makalalatransport.
5 out of 5 stars
Khaya L.
The bus was hot dirty and broke down I wouldn’t recommend to anyone the stuff was not nice
Based on 106 reviews, the company was rated 2 stars on Busbud. Travelers were especially satisfied with the ticket access and the value for money but often complained with the wifi. Gxaweni ticket prices on this trip start at $24
Gxaweni Queenstown Cape Town recent customer reviews
Bus was 6 hours late to arrive at the destinatioThey could not locate my name on the list.We are still on the road now had not arrived yet.What a horrible experience
Many users appreciated the comfort and safety of their bus journeys. However, there were several mentions about issues such as cold temperatures due to excessive air conditioning, late arrivals, and a lack of charging ports for phones. Some passengers also noted concerns with loud music during nighttime travel and changes in scheduled departure times without prior notice.
ilulaBus Queenstown Cape Town recent customer reviews
There was no trip the bus never arrived at the appointment time. I ended up booking another bus.i have lost my money
1 out of 5 stars
Sinazo B.
The bus did not even arrive,there is no clear explanation on what might have happened,they don't even reply to my emails,I am still here in Queenstown I don't even know what to do at this point honestly. All in all I have a terrifying experience with Ilula bus.
1 out of 5 stars
Sinokhanyo Z.
Bus was late by more than 8 hours and they didn’t bother updating us about the delay. Furthermore the bus was in a bad condition with resulted to it being impounded along the way & when we called the office/owner demanding a replacement bust to pick us up he simply switch of his phone and we had to fend for ourselves to get other means of transportation to get to Cape Town from Beaufort West, having to pay extra on goop of paying for bus ticket
Based on 272 reviews, the company was rated 3.4 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Badela ticket prices on this trip start at $33
Badela Queenstown Cape Town recent customer reviews
The bus i booked forced us into a dirty bus from a different company. Reason being we were only half the bus capacity, there for their bus can not travel to Cape town when it is not full
1 out of 5 stars
Thembela M.
The bus phone charges was not working that's the only problem otherwise everything was fine
3 out of 5 stars
Thelma S.
Time keeping communication was very bad driving was excellent
Passengers have highlighted the friendly and cooperative nature of the drivers, contributing to a comfortable journey. The bus generally arrived safely at its destinations with adequate refreshment stops provided. However, some users reported issues such as cold temperatures on board and damaged phone charging plugs.
Delta Coaches Queenstown Cape Town recent customer reviews
Bus was very late Only arrived at 21h30 instead of 19h00. Booked with Delta bus as Class Luxury but got another Bus AMPW as Delta apparently broke down somewhere. The AMPW bus stopped along the route, and we had to use bush areas as toilets. Which is not save at all as my daughter is 7 months pregnant as well. This was the worst Bus trip ever, then we were not dropped off at our booked destination either we should have been dropped at Train Station Old Marine Drive but got dropped off at Tyger valley now had to spend extra to get to our destination. This is completely unexpectable. We were going to use the Delta to go back to our Hometown but will rather use other transport as this was very inconvenient. AMPW bus is not safe as it does not care about its passenger's safety by stopping anywhere instead of stopping at a garage or safe place to use a bathroom. Will never recommend your busses
1 out of 5 stars
Jacques L.
Experience was very disappointing, the bus got delayed by almost two hours with no explanation or call to inform passengers and the ride from eastern Cape to Cape Town was unbearable, drivers do not know customer service it's like they doing us favors yet we are paying tickets with our hard earned money.. Delta needs to do better, communicate with customers, teach drivers customer service etc..
1 out of 5 stars
Zothando T.
The bus delayed as there were issues with people that were not on the list but had their tickets with them, also there was an overload with some people sitting on the passage and others sat where we put our luggage and the drivers were rude when communicating
Based on 556 reviews, the company was rated 1.6 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. Wez We Coaches ticket prices on this trip start at $33
Based on 22 reviews, the company was rated 2.9 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Ramalo ticket prices on this trip start at $31
Ramalo Queenstown Cape Town recent customer reviews
The service was extremely good there are very respectful and friendly
Users have shared positive experiences, highlighting a smooth ride and timely service. Additionally, the delivery aspect of their operations is appreciated by customers. Overall satisfaction with the bus service has been noted in multiple reviews.
JOBELASTAR Queenstown Cape Town recent customer reviews
They need a middle man to check the online tickets and cash. The bus was full yet I’ve paid for my space and time of departure. Otherwise the time of arrival was exceptionally
1 out of 5 stars
Siyavuya M.
My sit had no charging cord,toilet was filthy and the flushing button was not working
2 out of 5 stars
Phelokazi B.
Poor poor administration. I would like Jobela to cancel online service .there was no bus for I don't even have experience of how is bus ride.
Based on 158 reviews, the company was rated 2.4 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Flexi City Connect ticket prices on this trip start at $22
Flexi City Connect Queenstown Cape Town recent customer reviews
Nothing to enjoy. The bus didn’t pitch and I will never use Flexi City Connect again
Passengers have shared positive experiences highlighting the excellent and careful drivers, as well as the good value for money with quick trips featuring charging ports. However, some users mentioned issues such as bus changes during travel and an incorrect arrival time estimate. Additionally, there were concerns about seating arrangements not allowing families to sit together.
Nobles Queenstown Cape Town recent customer reviews
It was horrible,the bus was not in a good condition we were moved from one buss to another it was wors
1 out of 5 stars
Nomthandazo D.
The buss from Queenstown was okay but the only thing that was bothering us was when we changed the buss twice
4 out of 5 stars
Sizwe H.
We traveled with an old bus that was overheating so we had to be on 'stop and go' and then mid way they changed us to a double decked bus which was alright, we drove nicely to Capetown. I was just disappointed with the fact that i couldn't sit with my Son on the same row, i think they can arrange us better next time.
Based on 101 reviews, the company was rated 2.9 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Mavumisa Transport ticket prices on this trip start at $33
Mavumisa Transport Queenstown Cape Town recent customer reviews
Chilwans Express offers 3 daily departures, and you can find tickets starting at $34. The quickest ride takes around 785. Chilwans Express offers a cost-effective solution to get you where you need to be.
Based on 450 reviews, the company was rated 1.4 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. FF Gertse ticket prices on this trip start at $24
Frequently asked questions about traveling from Queenstown, ZA to Cape Town by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Queenstown to Cape Town?
The cheapest bus tickets from Queenstown to Cape Town start from $19. The average price for this route is around $43. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Queenstown to Cape Town?
The average bus trip duration from Queenstown to Cape Town is 12h 30m, covering a distance of 497 miles (802 km). The quickest bus can get you there in 10h and is operated by Badela.
Which bus companies service the Queenstown to Cape Town route?
What is the earliest and latest departure time for the bus from Queenstown to Cape Town?
The earliest bus departs from Queenstown to Cape Town at 11:45am. And the latest bus departs at 9:00pm.
What are the CO₂ emissions for the bus trip from Queenstown to Cape Town?
A bus trip from Queenstown to Cape Town generates an estimated 20 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Queenstown to Cape Town?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45204 reviews.
Which bus company has the best Wi-Fi from Queenstown to Cape Town?
Based on reviews on Busbud, the bus company Badela has the best Wi-Fi rating with a score of 2.0.
Which bus company has the most timely service from Queenstown to Cape Town?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Queenstown to Cape Town?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Ramalo, with a cleanliness rating of 5.0 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01/04
$56
01/05
$60
Today
$49
01/07
$41
01/08
$47
01/09
$41
01/10
$44
01/11
$47
The cheapest trip from Queenstown, ZA to Cape Town was searched and found on Jan 7, 2026 with a price of $41
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Queenstown, ZA to Cape Town, as early as possible.
You can expect to pay from $41 to $106 for a bus ticket from Queenstown, ZA to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at $41 which is on 2026-01-07.
Usually Intercape, Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.