Passengers have highlighted the cleanliness and comfort of the buses, as well as smooth driving and effective communication with staff. However, there are consistent mentions of delays in arrival times across several reviews. Despite these timing issues, many travelers appreciated their overall experience due to courteous service from drivers and staff members.
Intercape Budgetliner Express Ngcobo Cape Town recent customer reviews
The bus was late. The time now is 10:35 I was supposed to be in Cape Town by 06:30 but I am still on my way! Bad service
1 out of 5 stars
Nomzamo K.
The only issue I had was lack of communication to let us know that the bus was delayed
5 out of 5 stars
Brian N.
It was late, and there was a problem with a bus so it had to stop every now and then.
Users generally express satisfaction with their travel experience, highlighting the friendly conductors and a warm, safe environment. Many enjoyed their journeys without significant complaints. However, some noted minor issues such as a lack of music on board and occasional cold temperatures during trips. Overall, the service is well-regarded by passengers.
Makalala Transport Ngcobo Cape Town recent customer reviews
The service was very poor from the start we ended traveling with the most unconfirtable transport because their bus had to go back Eastern and they lied and said there's a problem with the bus engine
1 out of 5 stars
Sinazo J.
They took way too long . It was not a Makalala bus but a different one and that was not communicated with us.
2 out of 5 stars
Noxolo M.
The worst bus service ever I will never use that bus ever again. Had a lot of stops the bus breaks down in every 20 minutes. Changed buses like 3/4 times to Cape Town
Based on 3384 reviews, the company was rated 3.5 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Big Sky ticket prices on this trip start at $34
Based on 3066 reviews, the company was rated 2.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the power outlets but often complained with the wifi. APM WC ticket prices on this trip start at $46
Based on 275 reviews, the company was rated 3.4 stars on Busbud. Travelers were especially satisfied with the ticket access and the departure location but often complained with the wifi. Badela ticket prices on this trip start at $671,327
Passengers have noted that the bus service is generally punctual and comfortable, with friendly and helpful staff. The drivers are praised for their patience and communication skills. However, there were concerns about last-minute changes to pickup locations without prior notice, as well as overbooking issues causing delays in departure times.
Gxaweni Ngcobo Cape Town recent customer reviews
They sent massages at 9:30 in the morning.. they said I must go to Cofimvaba that is where my bus stops it doesn’t stop at Ngcobo on that time when I was booking my ticket they said they stop at Ngcobo so I had to use my own money for transport from Ngcobo to Cofimvaba which is R80, I didn’t have enough money for food so I didn’t eat anything from Cofimvaba to Cape Town.. because that R80 I was going to buy food, I had to use it for transport.
1 out of 5 stars
Zenande T.
The Bus that took us was not the Bus we bought tickets for and the bus that took us had low standards, it didn't even charging points. My experience was very bad, I was not even picked up from my town address we had to travel to another town and pay extra to catch the bus because it doesn't stop on our but when buying tickets there's no explanation that the Bus won't stop. Your service was very poor.
2 out of 5 stars
Sibusiso M.
The bus didn't come no communication when I try to contact them they don't answer the phone. I had to make another plan to get to Cape
Based on 189 reviews, the company was rated 2.4 stars on Busbud. Travelers were especially satisfied with the ticket access and the staff but often complained with the wifi. Flexi City Connect ticket prices on this trip start at $29
Frequently asked questions about traveling from Ngcobo to Cape Town by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Ngcobo to Cape Town?
The cheapest bus tickets from Ngcobo to Cape Town start from $27. The average price for this route is around $48. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Ngcobo to Cape Town?
The average bus trip duration from Ngcobo to Cape Town is 15h 15m, covering a distance of 564 miles (910 km). The quickest bus can get you there in 13h 15m and is operated by Badela.
Which bus companies service the Ngcobo to Cape Town route?
What is the earliest and latest departure time for the bus from Ngcobo to Cape Town?
The earliest bus departs from Ngcobo to Cape Town at 12:30pm. And the latest bus departs at 5:15pm.
What are the CO₂ emissions for the bus trip from Ngcobo to Cape Town?
A bus trip from Ngcobo to Cape Town generates an estimated 23 kg of CO₂, making it a highly eco-friendly travel option and recommended mode of travel by Busbud.
What is the best bus company from Ngcobo to Cape Town?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45204 reviews.
Which bus company has the best Wi-Fi from Ngcobo to Cape Town?
Based on reviews on Busbud, the bus company Badela has the best Wi-Fi rating with a score of 2.0.
Which bus company has the most timely service from Ngcobo to Cape Town?
According to Busbud traveller reviews, the most timely bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Ngcobo to Cape Town?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01/11
$76
01/12
$55
Today
$76
01/14
$54
01/15
$58
01/16
$55
01/17
$50
01/18
$48
The cheapest trip from Ngcobo to Cape Town was searched and found on Jan 18, 2026 with a price of $48
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Ngcobo to Cape Town, as early as possible.
You can expect to pay from $48 to $88 for a bus ticket from Ngcobo to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at $48 which is on 2026-01-18.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.