Many users appreciate the reliability of the bus service, noting that drivers are skilled and maintain a safe speed limit. The staff is praised for their excellent communication skills. However, some reviews mention issues such as longer travel times than expected and occasional delays in reaching destinations. Additionally, there were reports about non-functional charging points and buses lacking toilets.
Intercape Mainliner Heidelberg - GP Durban recent customer reviews
The bus trip was okay, however it was longer than usual. We were running late then hit a huge amount of traffic in Pietermaritzburg which made our 7 hour trip into a 9 hour trip
3 out of 5 stars
Catherine C.
Very disappointed and dissatisfied. The service is poor and the bus drivers are rude and have a very bad attitude. Toilet dirty with no tissue paper. Charging port not working. Time of departure was an hour late. Bus not serviced, engine making a lot of noise and the bus broke down we stayed out of nowhere for 3 hours hungry and thirsty…yoooh worst trip ever. I regret choosing Intercape
1 out of 5 stars
Nompumelelo M.
My experience with Intercape keeps getting worse each time and honestly I don’t see myself using they services anymore
Passengers frequently praise the comfort and spaciousness of the buses, highlighting friendly drivers and smooth journeys. Many reviews mention that air conditioning worked well, contributing to an enjoyable experience. However, some users noted occasional delays in departure times and issues with bus facilities like toilets needing fresheners or repairs on charging ports.
Intercity Xpress Heidelberg - GP Durban recent customer reviews
The bus kept time
It was comfortable as far as chairs were concerned
There is a need to improve like having a toilet as it travels a long distance because the bus stops were very limited
The driver must stop to be busy with cell phone while driving
4 out of 5 stars
Ntombiyenkosi M.
The aircon wasn't working, we even found out that the bus doesn't have enough papers to be on the road, we arrive at 9pm instead of 7:30pm
1 out of 5 stars
Londeka M.
The bus driver dropped us in pmb to travel with a sprinter to Durban,only to find out the sprinter driver didn't know the route to Durban station,he even got ticket fine in pinetown,it was very disasterious
Users have shared positive experiences, highlighting the excellent service and punctuality of the buses. Many appreciated their trips for being warm and enjoyable. However, some users noted concerns such as a lack of onboard toilets on certain routes, insufficient maintenance leading to delays, small seats causing discomfort during travel, and a need for better communication from drivers regarding upcoming stops.
Eagle Liner Heidelberg - GP Durban recent customer reviews
I had a window seat and the window was broken this was the worst trip ever,I will never recommend Eagle Liner to anyone
1 out of 5 stars
Slindile M.
The experience was bad super bad I am really disappointed. Vry uncomfortable. No toilet
1 out of 5 stars
Nozipho M.
Marvelous to Durban. Back home the bus didn't have a toilet, not enough water on the radiator and got stucked for 1& half hour.
Based on 3018 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $29
Big Sky Express Heidelberg - GP Durban recent customer reviews
The bus had a bad smell the whole way. the bus wasnt dirty or look bad it just smelled - i think the lavatory was full/ not functioning? I got in at Heidelberg so i sat in the front but the smell was still overwhelming there, i cant imagine how it was for those sitting closer. It's a good bus, comfortable and efficient, just please make sure to clean out the toilets often. I was nauseous the whole way and was too afraid to walk towards the toilet so that was uncomfortable
Frequently asked questions about travelling from Heidelberg - GP to Durban by bus
What is the travel distance from Heidelberg - GP to Durban?
The distance between Heidelberg - GP and Durban is around 456 km (283 miles).
What are the departure and arrival locations for buses traveling from Heidelberg - GP to Durban?
Buses traveling this route start their trip at Heidelberg, in Heidelberg - GP, and end it at Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel), in Durban.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-20
$29
11-21
$32
Today
$25
11-23
$25
11-24
$23
11-25
$23
11-26
$23
11-27
$31
The cheapest trip from Heidelberg - GP to Durban was searched and found on Nov 24, 2025 with a price of $23
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Heidelberg - GP to Durban, as early as possible.
You can expect to pay from $23 to $67 for a bus ticket from Heidelberg - GP to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at $23 which is on 2025-11-24.
Usually Big Sky, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Heidelberg - GP to Durban was searched and found on Nov 24, 2025 with a price of $23
