According to multiple reviews, customers express dissatisfaction with the service provided by Intercape bus. They mention delays and problems with the buses, such as mechanical issues and being moved to old and cold buses. Some customers also complain about not being informed in advance that the bus does not stop at their desired destinations. These negative experiences have left customers disappointed and inconvenienced.
Intercape Durban Idutywa recent customer reviews
I left Durban at 7am, the bus had a problem around 2pm in Kokstad, we waited for mechanic for about an hour. We then proceeded with our journey, at around 4pm the bus stopped in Tsolo, again we were informed of problems with the bus.we waited until 6pm for another bus from Mtata. We were then moved from another bus that took us to Mtata, agaib we were moved to another bus "very old" cold bus similar to the City to City busses.
I am on my way to Dutywa now, at this time. I am disgusted I don't have words to express my feelings. Im very disappointed with the Service.
I will never book Intercape bus ever again nor refer someone.
1 out of 5 stars
Pumza S.
I booked return ticket from Durban to Dutywa I was only told on the day of the trip that bus is not stopping at Dutywa and Butterworth it only stops in Mtata or East London and both towns are very far from Dutywa my trip was such a misery and I was very inconvenienced by that
1 out of 5 stars
Nomtunzi M.
Intercape is very good bus, it was a problem on the road, we had a traffic because of cycling
Users have expressed satisfaction with the timely arrival of buses and appreciated the clean facilities. They also noted positive treatment from staff, contributing to a pleasant travel experience. However, some reviews mentioned a lack of communication regarding refreshment stops and occasional delays in reaching destinations.
Based on 2738 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the WiFi. APM WC ticket prices on this trip start at $41
Based on 3045 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. Big Sky ticket prices on this trip start at $42
Users have expressed positive experiences with the service, highlighting the friendliness of the driver and their overall satisfaction. The reviews consistently reflect a high level of enjoyment and appreciation for what was provided during their travel experience.
Frequently asked questions about travelling from Durban to Idutywa by bus
What is the distance between Durban and Idutywa?
Durban and Idutywa are 361 km (224 miles) apart.
What are the departure and arrival locations for buses traveling from Durban to Idutywa?
Buses departing from Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) in Durban will take you to Bp Garage - Main Road in Idutywa.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11-24
$33
11-25
$30
Today
$31
11-27
$33
11-28
$33
11-29
$33
11-30
$36
12-01
$35
The cheapest trip from Durban to Idutywa was searched and found on Nov 25, 2025 with a price of $30
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Idutywa, as early as possible.
You can expect to pay from $30 to $72 for a bus ticket from Durban to Idutywa based on the last 2 days. You can expect to find the cheapest price for the trip at $33 which is on 2025-11-28.
Usually Intercity Xpress will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Idutywa was searched and found on Nov 25, 2025 with a price of $30
