According to multiple reviews, customers express dissatisfaction with the service provided by Intercape bus. They mention delays and problems with the buses, such as mechanical issues and being moved to old and cold buses. Some customers also complain about not being informed in advance that the bus does not stop at their desired destinations. These negative experiences have left customers disappointed and inconvenienced.
Intercape Durban Idutywa recent customer reviews
I left Durban at 7am, the bus had a problem around 2pm in Kokstad, we waited for mechanic for about an hour. We then proceeded with our journey, at around 4pm the bus stopped in Tsolo, again we were informed of problems with the bus.we waited until 6pm for another bus from Mtata. We were then moved from another bus that took us to Mtata, agaib we were moved to another bus "very old" cold bus similar to the City to City busses.
I am on my way to Dutywa now, at this time. I am disgusted I don't have words to express my feelings. Im very disappointed with the Service.
I will never book Intercape bus ever again nor refer someone.
1 out of 5 stars
Pumza S.
I booked return ticket from Durban to Dutywa I was only told on the day of the trip that bus is not stopping at Dutywa and Butterworth it only stops in Mtata or East London and both towns are very far from Dutywa my trip was such a misery and I was very inconvenienced by that
1 out of 5 stars
Nomtunzi M.
Intercape is very good bus, it was a problem on the road, we had a traffic because of cycling
Passengers generally appreciated the clean facilities and courteous treatment from staff, contributing to a positive travel experience. However, there were some reports of delays in arrival times and a lack of communication regarding refreshment stops.
Based on 3008 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. APM WC ticket prices on this trip start at R 486
Based on 3328 reviews, the company was rated 3.5 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. Big Sky ticket prices on this trip start at R 461
Users have expressed positive experiences with the service, highlighting the friendliness of the driver and their overall satisfaction. The reviews consistently reflect a high level of enjoyment and appreciation for what was provided during their travel experience.
Frequently asked questions about travelling from Durban to Idutywa by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Durban to Idutywa?
The cheapest bus tickets from Durban to Idutywa start at R 365. The average price for this route is around R 707. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Durban to Idutywa?
The average bus journey time from Durban to Idutywa is 8h 20m, covering a distance of 361 km. The fastest bus gets you there in 6h 10m and is operated by APM WC.
Which bus companies service the Durban to Idutywa route?
What is the earliest and latest departure time for the bus from Durban to Idutywa?
The earliest bus departs from Durban to Idutywa at 06:15. And the latest bus departs at 17:00.
What are the CO₂ emissions for the bus trip from Durban to Idutywa?
A bus trip from Durban to Idutywa produces an estimated 9 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Durban to Idutywa?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45204 reviews.
Which bus company has the best Wi-Fi from Durban to Idutywa?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company offers the most punctual service from Durban to Idutywa?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Durban to Idutywa?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
04/01
R 771
05/01
R 646
Today
R 950
07/01
R 526
08/01
R 631
09/01
R 953
10/01
R 950
11/01
R 790
The cheapest trip from Durban to Idutywa was searched and found on 07 Jan 2026 with a price of R 526
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Idutywa as early as possible.
You can expect to pay from R 526 to R 1 057 for a bus ticket from Durban to Idutywa based on the last 2 days. You can expect to find the cheapest price for the trip at R 526, which is on 2026-01-07.
Usually Intercity Xpress will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Idutywa was searched and found on 07 Jan 2026 with a price of R 526
