Bus Tickets from Kingston to Yorkdale Bus Terminal

One hour delay to depart. Lack of communication regarding the time and the bus. A double decker bus that didn’t have any space for my backpack. Uncomfortable seats

bus was delayed due to a flat tire. more routine maintenance on busses seems necessary as this is not the first time this has happened very recently. not very dependable if trying to travel on a schedule

The bus was too full, with people not being able to even partially extend their legs. It smelled very poorly and the door to the washroom couldn’t close. The driver was rude.

I was very impressed with your service. The bus was on time and the driver was excellent. The only thing I would say that perhaps the driver could help the passengers to load and unload their luggage (especially the seniors).

Good experience as far as the drive went. Booked it for my husband to meet family in Toronto. Bus driver was unhelpful when loading, my husband had a heart condition and he didn’t offer to help with luggage. Young women were pushing luggage back and rearranging luggage to fit more in as he stood there and watched.

The trip was smooth the driver has a wonderful personality!! It was hot not sure if the ac was working

The bus ride was smooth and nice. There was a bathroom at the back of the bus, as well as outlets at every seat. However the bus came 50 minutes later than it was expected, which resulted in reaching close to 2 hours later than listed. 5:30-8:15 bus ride from Queensu to Pearson was actually 6:20-10pm

Bus arrived an hour late, and departed over an hour late, took much longer than expected as well, I missed my flight

The van came 1 hour and 30 minutes late with no prior notification. When I asked other passengers who were waiting there, some of them got the late email and some didn't. We had to sit in the cold for that much time. The van itself was fine.

The bus driver was very friendly and polite. The bus was small and one of the front windows had a bit of a leak (was raining), however it was clean, ticket was very affordable and seats were really comfortable. No drinks or snacks on the bus however the driver was kind enough to let me leave my snack & reusable water bottle in my carry on. Was offered a bathroom/stretch break which was nice. The only issue I had was the person in the seat in front of me reclined so far back and the top of his seat was very close to me- maplebus should consider limiting how far back the seats can recline. Overall I would recommend this bus to others and use it again!

I paid expecting a coach bus, like how it’s always been. I wasn’t expecting a shuttle bus. The drive was extremely shaky and uncomfortable

The driver was late and the bus that arrived was a small ghetto white van. That is not acceptable.