Users have highlighted the cleanliness of the buses and appreciated the warm air conditioning, which made for a comfortable journey despite external weather conditions. The drivers were noted to be polite. However, there are mentions of delays and issues with time management that could affect travel plans if not addressed consistently across services.
According to customer reviews, there have been significant delays and issues with the service provided by Intercity Xpress. One passenger mentioned being stuck in Pietermaritzburg for 10-11 hours, causing them to miss an important interview after years of unemployment. Additionally, customers complained about confusion regarding the branding of the buses and discomfort due to old and noisy Eagle liner buses used on certain routes. These concerns raise questions about the reliability and quality of Intercity Xpress' services.
I did not enjoy because my ticket wasn’t found in your system and the driver had an attitude
3 out of 5 stars
Lusanda M.
The bus arrived very late by more than 40 minutes the bus was supposed to leave at 19:30 it left at 20:15 and it was very cold n freezing outside.
2 out of 5 stars
Zodidi G.
We left kokstad at 8pm. Got stuck in Pietermaritzburg for about 10 to 11 hours. Right now is 11:40. Still having 4hours to get to Pretoria. I missed an interview after 3years of being unemployed. My heart is very painful😭.
Based on 2631 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at US$21
According to multiple reviews, customers express dissatisfaction with the service provided by Intercape. They mention being unhappy about missing appointments and not being able to charge their phones during the trip. Additionally, some customers were disappointed when a bus broke down and they had to wait for several hours for a replacement. Others complained about uncomfortable seats that couldn't be adjusted. However, there are also positive comments mentioning an excellent overall trip experience, except for the lack of refreshment stops at Villiers on the return journey.
Nothing I enjoyed, first of all your busses were never earl. They delayed with more than one hour. It was supposed to leave kokstard at 9H10 at arrived @8Am that never happened and no one apologized. We arrived at12H00
1 out of 5 stars
Np N.
I am very disappointed because my bus came very late and didn't notify me that they are going to delay my departuring time was 22:35 but the bus arrived 23:15 and I arrived there 30 minutes before departuring time and the bus arrived 45 minutes later than departuring time sitting there at the engen garage (mount courrie) kokstad in the cold I am very disappointed .And I would like to lay a complain
1 out of 5 stars
Lungile M.
Bus was 1 hr 30mins late. And imagine how cold it is at Kokstad outside. Intercape needs an office around Kokstad please 🙏
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. Big Tree ticket prices on this trip start at US$28
BIGTREE Kokstad Pretoria recent customer reviews
These buses are not reliable at all, they just keep on having break down
Based on 1857 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the timeliness. Citiliner ticket prices on this trip start at US$25
Based on 3819 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the Wi-Fi. Delta Coaches ticket prices on this trip start at US$24
Customers have expressed dissatisfaction with the pickup points, as they were inconvenient and caused confusion. Some customers had to find alternative transportation to reach the new pickup area. Additionally, there were instances of buses arriving late and drivers directing passengers to wait at different locations. These issues have been mentioned in multiple reviews, indicating a consistent problem with Citiliner's service quality.
Citiliner Plus Kokstad Pretoria recent customer reviews
All was well up to Mooi river Plaza, bus driver was friendly, bus had a heater. The bus broke and we were moved to another bus that was travelling to Durban. The bus was freezing cold, it didn’t have a heater.
2 out of 5 stars
Tsoso T.
I booked a ticket from kokstad to Pretoria, on that I was told my pick up station would be kokstad 14 hope street at Shell garage at 19h35 around 19h40 we tried to call as we were two at the station as passengers. Other numbers appearing on the ticket weren't going through, but the last number went through and replied welcome to Eldo what what and were advised to hang up and call again, this went on several times.
We just saw a bus passing by without entering the filling station. We were then advised by the garage staff that Citiliner busses don't usually get in there.
We had to pay R80 each parson for a metre tax to follow the bus to kokstad engen garage (wimpy) when we found it there the driver told us he doesn't understand why the ticket would mention Shell garage because they only pick up at Wimpy
1 out of 5 stars
Bongeka M.
The pickup point was inconvenient. I waited in the pickup point after a long time garage attenders told me bus no longer pickup passengers there and I have to find another transport to take me to the new pickup area. I was angry.
Based on 2900 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. Big Sky ticket prices on this trip start at US$33
Busbud shows you the best bus ticket fares and bus schedules so you can easily plan and book a trip by bus from Kokstad to Pretoria.
We make it our job to connect you with the most dependable bus companies that cover bus service from Kokstad to Pretoria.
Whether it is cheap bus tickets or more luxurious buses going to Pretoria from Kokstad, we help you find what you're looking for based on how much of a budget you have.
Where are the popular stops in Kokstad and Pretoria?
Stops in Kokstad
A - Kokstad
Wimpy Bar, R56, Kokstad, South Africa
Stops in Pretoria
A - Pretoria Station
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South Africa
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding street
Frequently asked questions on the trip Kokstad - Pretoria
How much does a bus ticket from Kokstad to Pretoria cost?
The bus ticket price from Kokstad to Pretoria starts at US$21. The best way to find cheap bus tickets from Kokstad to Pretoria is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Kokstad to Pretoria?
The average travel time between Kokstad and Pretoria is around 11h, although the fastest bus will take about 9h 30m. This is the time it takes to travel the 547 km that separates the two cities.
How many daily bus connections are there between Kokstad and Pretoria?
The number of buses from Kokstad to Pretoria can differ depending on the day of the week. On average, there are 17 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Kokstad to Pretoria by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Kokstad to Pretoria?
When taking the bus from Kokstad to Pretoria, you can travel comfortably and safely with Eagle Liner, Intercity Xpress, APM WC.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
30/10
US$19
31/10
US$19
Today
US$19
02/11
US$21
03/11
US$20
04/11
US$19
05/11
US$19
06/11
US$20
The cheapest trip from Kokstad to Pretoria was searched and found on 04 Nov 2025 with a price of US$19
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Kokstad to Pretoria as early as possible.
You can expect to pay from US$19 to US$41 for a bus ticket from Kokstad to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at US$19, which is on 2025-11-04.
Usually Big Tree, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
If you're abroad, study some local language. Not only could it get you out of a pickle during your bus trip from Kokstad to Pretoria but it'll also be endearing to native speakers who will surely appreciate your effort.
From miles long of beauteous natural landscapes to impressive man-crafted sights, you’re bound to be in for a visual treat on your bus trip from Kokstad to Pretoria.
Buses are energy-efficient. Carrying a passenger over 100 kms by coach only takes 0.6-0.9 liters of gas. Compare that to the 2.6 liters required by high-speed train, 6.6 liters by airplane and 7.6 liters by gas-powered car, and it's clear that the bus is a more environmentally-conscious option for your bus transportation from Kokstad to Pretoria.
Make a music playlist for your bus ride from Kokstad to Pretoria, and enjoy the scenery to tunes from your own personal soundtrack.
Did you know?
The word 'bus' is an abbreviation of 'omnibus" which means 'for all' in Latin as buses were meant to be transportation for everybody.
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
Busbud.com makes it easy for you to find, compare and book city-to-city bus tickets, all over the world. We save you the extra trip to the bus station. With Busbud, wherever you go, you have a worldwide bus station within reach and available in your own language and currency. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.
The cheapest trip from Kokstad to Pretoria was searched and found on 04 Nov 2025 with a price of US$19
