Customers express dissatisfaction with the service, specifically mentioning delays and poor quality. These issues seem to be consistent across multiple reviews. However, some customers mention that they liked the driver despite these problems.
The Bus was safe and didn't have any issues along our trip. Will definitely book again for return trip
5 out of 5 stars
Asanda J.
The bus didn't arrive on time at the departure station and at the arrival station,when we arrive at kokstad the drive refused to drop me at the station appearing on my ticket I ended up paying more for the cab which was waiting me at my station.
1 out of 5 stars
Nolihle N.
It was my first time with Eagle liner,Time management is poor and this thing of changing buses it a No! Please do something
According to user feedback, the service is praised for its cleanliness, punctuality, and professional drivers who communicate well. The buses are noted for being comfortable with working heaters and charging ports. However, some users mentioned minor inconveniences such as early arrivals causing scheduling issues or the absence of onboard toilets.
The bus was very comfortable and clean.
I was informed about every delay and the bus that will fetch me. Very exceptional service from the driver and we arrived on time.
5 out of 5 stars
Mbalentle Zanele S.
Satisfied except that the bus was an hour earlier arrival to Kokstad and my mother couldn’t fetch me on time
I was suppose to arrive 6h50 but arrived 5h60
Such an inconvenience to my parents
4 out of 5 stars
Esona N.
The bus wad so warm the heaters were working, and the charging ports were all working, the chairs were so comfortable and most importantly the drivers were so friendly. Thank so much intercape see you at my next trip.
Users have reported that not every seat has a working charging port and there were instances of rain entering the bus. Additionally, some reviews mention late arrivals and unfriendly staff, along with an unpleasant smell inside the bus.
The bus arrived late,the staff is very rude and unkind plus there was a weird smell
3 out of 5 stars
Ntandokazi M.
Not every seat gas a working charging port. Few drops of rain were entering inside the bus.
3 out of 5 stars
Yonela M.
Absolute rubbish! I will never recommend it to anyone, I would honestly have it removed completely on the road if I had the power to do so. It's just nonsense! The service is extremely poor, the bus is not punctual.
Based on 2746 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at £17
Based on 115 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. Big Tree ticket prices on this trip start at £23
Based on 1934 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the Wi-Fi. Citiliner ticket prices on this trip start at £20
Based on 3877 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the Wi-Fi. Delta Coaches ticket prices on this trip start at £18
The driver didn’t drop me off where I was supposed to be dropped. He just left me in the middle of the road around 4:30 am I tried talking to him, he was very rude and didn’t care what was going to happen to me.
Based on 9154 reviews, the company was rated 3.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. Greyhound South Africa ticket prices on this trip start at £20
Citiliner Plus Pretoria Kokstad recent customer reviews
Based on 3059 reviews, the company was rated 3.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the Wi-Fi. Big Sky ticket prices on this trip start at £26
Frequently asked questions about travelling by bus from Pretoria to Kokstad
Please note that timetables, routes, or operator details shown here may be updated or vary at the time of your journey.
How much is the bus ticket from Pretoria to Kokstad?
The cheapest coach tickets from Pretoria to Kokstad start from £17. The average price for this route is around £32. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus journey from Pretoria to Kokstad?
The average bus journey time from Pretoria to Kokstad is 11h 20m, covering a distance of 341 miles. The fastest bus can take you there in 10h 25m and is operated by APM WC.
Which bus companies service the Pretoria to Kokstad route?
What is the earliest and latest departure time for the bus from Pretoria to Kokstad?
The earliest bus departs from Pretoria to Kokstad at 15:20. And the latest bus departs at 18:30.
What are the CO₂ emissions for the bus trip from Pretoria to Kokstad?
A bus journey from Pretoria to Kokstad produces an estimated 14 kg of CO₂, making it a highly eco-friendly choice and a mode of travel recommended by Busbud.
Which is the best bus company from Pretoria to Kokstad?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 1911 reviews.
Which company has the best Wi-Fi from Pretoria to Kokstad?
Based on Busbud reviews, the bus company Citiliner has the best Wi-Fi rating with a score of 2.2.
Which bus company offers the most punctual service from Pretoria to Kokstad?
According to Busbud traveller reviews, the most punctual bus company on this route is Citiliner, with a punctuality rating of 3.6 out of 5 stars.
Which bus company has the cleanest buses from Pretoria to Kokstad?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Citiliner, with a cleanliness rating of 4.4 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
25/11
£25
26/11
£38
Today
£31
28/11
£32
29/11
£29
30/11
£32
01/12
£29
02/12
£27
The cheapest trip from Pretoria to Kokstad was searched and found on 25 Nov 2025 with a price of £25
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Kokstad as early as possible.
You can expect to pay from £25 to £67 for a bus ticket from Pretoria to Kokstad based on the last 2 days. You can expect to find the cheapest price for the trip at £27, which is on 2025-12-02.
Usually Intercape, Citiliner will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Kokstad was searched and found on 25 Nov 2025 with a price of £25
