Travelers have shared positive experiences with this bus service, highlighting its comfort, cleanliness, and reliability. Many appreciated the smooth border crossing process and found the staff to be helpful. While some mentioned occasional delays or changes in departure points without clear communication, overall satisfaction remains high due to punctuality and efficient operations.
Bus-Sur Puerto Natales El Calafate recent customer reviews
Very comfortable bus journey from Puerto Natales to El Calafate. Good space in seating area. Very windy so journey disrupted with 5 hour layover in service station.
Had to ask for WiFi code.
Bottle of water and cereal bar provided on embarkation.
4 out of 5 stars
Karen D.
We are still on the bus, with a huge delay mainly due to Border Control. One officer for hundreds of travellers. Unacceptable.
1 out of 5 stars
Apostolos K.
We were due to arrive at 1:50pm - it is now 5:50pm and we are still 1hr away from El Calafate. We will arrive more than 6 hours later. We had to cancel our transfer to El Chalten today, which of course was not fully refundable. Our driver said that delays like this are usual. There is no apology or explanation for the delays and the border crossing was extremely slow and frustrating.
Users consistently highlight the comfort of the seats and praise the friendly, attentive staff. The border crossing process is described as smooth and efficient by many travelers. However, there are occasional mentions of delays due to various reasons such as route choices or external factors like weather conditions affecting travel time. Overall, passengers appreciate a pleasant journey experience with good communication from drivers and attendants.
Marga Taqsa Puerto Natales El Calafate recent customer reviews
Delayed by 1.5 hours and missed our connection. Paid for upgrade but all seats were the same.
1 out of 5 stars
Charlotte B.
Bus ride was fine. It was not made clear that we were only allowed one checked bag per person even if we were prepared to pay for the xtra bag.
4 out of 5 stars
Todd S.
I paid for wifi within the first 10 minutes and it worked for 5 minutes and then turned off. I asked the bus attendant and he said maybe it will come back soon. It never did. Very frustrating. The toilet also did not flush. It was also unclear that we had to check in at the counter in person before entering the bus which made a stressful situation when we were last and could not enter until we went inside to the desk, waited in line, and then could enter the bus even though we had our tickets
Passengers have shared overwhelmingly positive experiences with the bus service, highlighting its punctuality, comfort, and cleanliness. The staff is described as friendly and professional. While some travelers noted a lack of Wi-Fi or charging facilities on certain trips, overall satisfaction remains high due to smooth journeys and efficient border crossings.
Turismo Zaahj Puerto Natales El Calafate recent customer reviews
Bus left on time, the seats were comfortable and there was heaps of leg room. Only fault was a delay at the border due to other unprepared travellers not having their documents ready.
4 out of 5 stars
Shannon H.
Quick and easy online ticket purchase and check in. Comfortable seats, pleasant hassle free journey.
5 out of 5 stars
Akkib R.
Everything was smooth and on time. Bus was clean and comfortable and I am 6’4”. We has seat 1 and 2 on the lower level on our trip from Puerto Natales to El Calafate.
Based on 5 reviews, the company was rated 2.6 stars on Busbud. Travellers were especially satisfied with the staff and the seats but often complained with the temperature. Austral Tourist ticket prices on this trip start at £32
Austral Tourist Puerto Natales El Calafate recent customer reviews
The bus was late 2hours and we missed our next bus to chalten
1 out of 5 stars
Linaa A.
The bus was late for 1 hour and 40 minutes and we missed our bus to El chalten
Frequently asked questions about travelling by bus from Puerto Natales to El Calafate
What's the distance between Puerto Natales and El Calafate by coach?
The journey from Puerto Natales to El Calafate by coach covers an approximate distance of 97 miles (156 km).
What is the best way to go from Puerto Natales to El Calafate without a car?
The best way to go from Puerto Natales to El Calafate without a car is by coach. They are frequent and reliable, offering a convenient and eco-friendly journey. You can also consider rideshare services depending on your preferences.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
22/11
£23
23/11
£23
Today
£23
25/11
£23
26/11
£23
27/11
£23
28/11
£23
29/11
£23
The cheapest trip from Puerto Natales to El Calafate was searched and found on 24 Nov 2025 with a price of £23
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Puerto Natales to El Calafate as early as possible.
You can expect to pay from £23 to £38 for a bus ticket from Puerto Natales to El Calafate based on the last 2 days. You can expect to find the cheapest price for the trip at £23, which is on 2025-11-25.
Usually Turismo Zaahj, Bus-Sur will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.