Bus Tickets from Mendoza to Terminal Retiro

The bus was very cold the entire trip. Even after people told the staff we were freezing they did not do anything about it. The food was dry and without taste. We did not get blankets either. The bingo session was really annoying.

Very good and spacious seats. We had a hot meal and wine, soft drinks, coffee etc.

El colectivo salio 1:30 horas tarde. Le pregunte al chofer cuanto iba a tardar, me dijo que llegaba puntual porque no iba a hacer paradas. Finalmente llegó a destino 2 horas tarde. Estuvimos 15 horas arriba del micro, y el refrigerio que nos dieron fue un paquete con 2 galletitas. Pasaron 2 veces la misma película, que para colmo era malísima.

I was really impressed with the service on the bus, our hostess was lovely. The toilets were clean, and the entertainment facilities were up to date with a good selection of things to watch and usb port for charging devices. I requested via email that my meal be gluten free and I was really impressed that they catered for me and the food was pretty good!

Loved the cams suite, it was the first one that I’ve taken in Argentina. Very comfy and the nonstop route from Mendoza was very nice and quick. Everything was clean and the staff very helpful.

Smooth travel on the night bus, seats were comfortable if not a little dated and worn out. Staff were friendly, though it was dubious having a man loading the luggage and asking for cash to do so “because it’s his job”. Would be nice if this additional cost was made more transparent before booking, or at least an optional extra. I’m perfectly capable of loading bags myself and I am a little reticent at having to pay for something I had no choice about... It was also advertised as having wi-fi, but there was no wifi. There was entertainment but it was all in Spanish. I do speak a little Spanish and am happy to do so for the most part, but it would have been nice if there were some English or other language options with subtitles.

No me gustó nada que la pantalla del televisor estuviera encendida y mostrando películas que nadie quería a la 1 de la mañana.

The 'hot meal' was an Alfajor and half a cup of coffee at 05:40... That is not a meal. The seats were very uncomfortable, and I was constantly bumping into the person next to me while trying to get comfortable

My suitcase was opened during transit and my purse was stolen from it.

I took an overnight bus from Mendoza to Buenos Aires. It is mandatory to put our big backpack in the bus' truck. Upon arrival in Buenos-Aires I found out that my backpack has been searched and an old phone i took as a backup had been stolen from it, and my stuff scattered in the truck of the bus. The staff was extremely nonchalant, just offered that my stuff had fallen from my backpack. I asked how since my backpack was closed and I'm supposed to give a receipt to access it, no answer. I'd never ride again with Chevallier.

Thought the seat was very comfortable however the USB charging points did not work and the service left a lot to be desired. Granted meals aren’t a given but they were provided when I traveled with Andesmar as well as cups of water or tea etc. So I think they can improve on their hospitality as the price was the same but the service was not!

Booked the cama suite downstairs and it’s the best seat on any bus I travelled on. Full recline for bed. Was very comfortable. Food was also great.

It was super good, comfortable, quick, good value for money. I would recommend to everybody

Perfecto todo, único detalle sería que no funcionan casi ninguno de los cargadores de celulares en los asientos

This is a night bus service and no blanket was provided. Also in this modern era there should be outlets for phone charging. We were also in the bus for 5 hours before any food or drink was given. This shouldn’t be as long.

A truly awful service, no food, no WiFi, no charging points for phones and no toilet paper in the filthy toilet.

When I booked the ticket I paid for the option with a meal - however no meal was provided &I was hungry all night

there were bedbugs in the seats. they bited me

I enjoy the comfort of the seat/bed and we were alone in our section so we slept very well. But it was written on my tickets that there will be services and tv, but we didn’t have nothing of this

Great service.

We left Mendoza late and arrived in BsAs around 9:30 am instead of around 7am. Rush hour was the prblem

Comfortable seats

Very old bus.

Not the most comfortable semi cama seats, they barely reclined at all, meal provided was a small sandwich 30 mins before the end of a 15h journey.

The bus broke down for hours and the journey took as almost 22 hours.. not much communication and no apology from the driver. The worst bus service I've had in 3 months in South America!

Trip operated by Andesemar. No air-conditioning and refreshments. Arrived Buenos Aires two and a half hour late.

We were 3 hours delayed, yet were never told about this delay beforehand. This I think is unacceptable! The bus also stank, it needed airing out and a serious clean!