Find coaches from Santa Ana, US to Huntington Park

My experience with Los Limousines was disappointing. The pickup time was not accurate, as the bus arrived over 50 minutes later than scheduled. The pickup location was also confusing — it wasn’t until my second call that I was given clear instructions, which turned out to be a red zone on a street corner. This lack of clarity made me feel stressed and uncertain about where I was supposed to be. Since I booked through your app, it was difficult to find a contact number for Los Limousines. The ticket instructed me to be there at 4:00 p.m., with a scheduled pickup at 4:15 p.m., but when the time passed, I became worried and called twice. Initially, they couldn’t locate my reservation until I explained that I booked through your app, after which they finally found me in their system. The confirmation number was also difficult to locate. By the time the bus arrived at 4:55 p.m., I had been waiting in 94° heat with no shaded area, all while stressing about catching my next bus. Overall, as a first-time customer, I found the lack of clear instructions, communication issues, and significant delay made for an unpleasant experience. On a plus note the driver was very courteous and friendly.