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Intercape buses need to upgrade their seats. They are uncomfortable for a long trip.

Chairs were so a discomfort n small Service from staff was ok No toilet in the bus was also another dissatisfaction

The trip was long and exhausting let alone the late arrival of the bus 🚌 but atleast we arrived safely and well. And the staff was fantastic except being late

It was very late the bus delayed by 3 hours

Very bad service

It was a nice trip when going when they were suppose to pick me up in Qumbu they didn't, for return bus. When I called the office no one was there to answer call. I finally I got the driver's number he told me that they don't pickup in Qumbu whereas I booked a ticket and the approved. I ended up booking with Intercape and I'm still on my way back I will be more than 5 hrs .Delta really disappointed me and my siblings they shouldn't have approved our return tickets if they know they don't pickup in Qumbu.

The bus didn't pick use up at Qumbu on the 16 June2024.We booked a return for 5:05 the bus passed use the whole we were waiting there.We called all the numbers on the ticket to find out what was going on, the calls didn't go through. We searched for bus drivers numbers we managed to get hold of him, he confirmed that indeed he passed there he didn't spot. They passed use were they dropped use at the first place. We are not happy at all whit the service of Delta they are unprofessional.

The bus was not arrive at my leaving place until today, with no reason to me, because I didn't get not even SMS to alert me they don't come