Customers have praised the bus service for its wonderful experience and safety precautions taken by the driver. They appreciate being informed about next stops and breaks. However, some reviews mention repetitive content regarding positive experiences with drivers' services.
OurBus New York City Rochester recent customer reviews
Great service by the driver with informing us about next stops, breaking, and Checking with us.
5 out of 5 stars
Moram H.
Our bus was a wonderful experience and I can appreciate the driver taking safety precautions as the weather changes in different areas I would recommend everyone ride our bus and I will be booking with them next month for my next ride
Based on 11948 reviews, the company was rated 3.5 stars on Busbud. Travellers were especially satisfied with the ticket access and the temperature but often complained with the Wi-Fi. FlixBus ticket prices on this trip start at R 725
FlixBus New York City Rochester recent customer reviews
According to 27 reviews, Greyhound received a 3.4-star rating for this journey. Travellers were especially satisfied with the timeliness and the temperature, but some complained about the Wi-Fi. Greyhound ticket prices on this trip start at R 725
Greyhound New York City Rochester recent customer reviews
Mentally disturbing bus service, my bus got cancelled twice and I was alone in the NY city managing all by myself and my luggage. It was hopeless after travelling over the seas and being heard greyhound as a most typical and popular bus service, my experience was worst!
1 out of 5 stars
Ashnil V.
It was very poor on the way back to Rochester, the bus broke down. I did not have a problem with this, but I feel preventative maintenance and daily checks are an important part of a fleet. Especially in a company like Gray Hound. Then we had to wait 4 hours just for anther bus to pick us up. There should have been an earlier bus and a better plan for a transfer. With better planing we would have had only maybe a 2 hour delay.
1 out of 5 stars
Iron B.
I had a wonderful time specially behavior to charge my phone up and be ready to talk to Ma Bro as I travel
Customers have shared positive experiences with Trailways, highlighting the friendly and helpful drivers who made their trips more pleasant. The service was also noted for being on time and courteous. However, some travelers mentioned difficulties in locating the bus station at Port Authority and issues such as a lack of toilet paper and non-functional Wi-Fi during their journeys.
New York Trailways New York City Rochester recent customer reviews
As a first time traveler on Trail-ways there was no sign to say that toilet paper can be restocked from the last overhead storage. There was no toilet paper and I saw it in the back when I was looking for my bag.The Wi-Fi did not work at all and the bus was a full trip and we only got to sit as a family after Syracuse.
4 out of 5 stars
Andrea M.
They were on time and curtious. I would recommend them.
The bus was a little dirty and that should be worked on.
But I think I would use them again.
4 out of 5 stars
Maria Pia S.
I don’t understand why there is no longer any rest stop to get food . That is ridiculous
Based on 1144 reviews, the company was rated 4.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. Adirondack Trailways ticket prices on this trip start at R 866
Frequently asked questions about travelling from New York City to Rochester, NY, US by bus
How much does a bus ticket from Empire State Building to Rochester cost?
The bus ticket price from Empire State Building to Rochester starts at R 1 397. The best way to find cheap bus tickets from Empire State Building to Rochester is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Empire State Building to Rochester?
The average travel time between Empire State Building and Rochester is around , although the fastest bus will take about 6h 5m. This is the time it takes to travel the 404 km that separates the two cities.
How many daily bus connections are there between Empire State Building and Rochester?
The number of buses from Empire State Building to Rochester can differ depending on the day of the week. On average, there are 1 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Empire State Building to Rochester by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Empire State Building to Rochester?
When taking the bus from Empire State Building to Rochester, you can travel comfortably and safely with OurBus, FlixBus, Amtrak.
