Bus from Ottawa, CA to Toronto: Tickets & Timetables

I like that the driver was very informative and answered my questions and ease my anxiety about the trip. The drive felt safe and the ride was very smooth and timely. I like that the the lights were dimmed enough to sleep but still enough visibility inside the bus. It’s quiet ride and everyone was respectful and mindful of the other passengers. I did not like sitting at the back next to the toilet. People were Leaving the door open and it was sliding open and I had to keep closing it. For $86 was not fare for the toilet seats.

Bus was delayed for 300 minutes and I had to cancel it. Had to pay $350 for a ride to Toronto to catch my flight.

Not enough information on the email to find where the stop is. Do not just put Bayshore Mall. Put exactly where to wait. I missed the bus at 6:55 because I was circling the mall looking for the bus. And I could not get thru on the Flix bus intl number because I could not type in my reference number at the same time. I had to write it down, then call again.

The bus arrived at my destination, Toronto Union, two hours behind schedule, which caused me to miss my connecting train. Additionally, the check-in process was time-consuming, which caused major delays in boarding. When transfering between buses in Kingston, our second bus' driver was also 30 minutes late. The only positive comment I have is that the second bus, branded as a Megabus bus, was somewhat spacious compared to other buses I've been on.

Ottawa to Kingston was great. Once boarding Kingston bus we sat for an hour before anyone telling us what was going on. Then half an hour for a mechanic. Then another half an hour. No apologies, no updates on when we would arrive, awful experience.

The trip never happened. It was canceled and no email was sent. We didn’t know what happened because they didn’t answer the phone.

My bus took off at Ottawa west and was supposed to arrive in Toronto at 4:30. When we arrived in Kingston we were told that there is something wrong with the bus and waited more than 2:30 hours for another bus to come. At the end, another bus didn’t come and after waiting for all this time, our driver decided to drive the bus to Scarborough. I left Ottawa at 11:17 and arrived in Scarborough at 6:15. This is probably the last time I am taking a bus😡

Good just the driver was kind screaming when she is talking about the stop to the passengers. I don't understand neither why she was screaming about it

The worst experience ever the bus was an hour and a half late no one advised us its coming late poor management

Pick up time was 30 minutes late and arrival time was over an hour late. Too many stops. Stops were not listed when purchasing tickets. Time spent on these stops was not considered in the travel time.

Bus was in bad quality. Timing was extremely bad. Bathroom didn’t close. Overall really bad experience

Did not enjoy that the bus had to pullover multiple times to check the doors functionality. The bathroom door on the bus was almost falling off. The bus was just not up to the standard I would expect.

It was so crowded and the air flow was not enough. I had difficulty to breathe I wanted to seat the first row but the driver told me go back to end of the bus. It was do hard

Excellent buss, Excellent driver, Smooth like Air bus, Driver is so impressive and excellent communicator

Bus was 1:30 h late and we had no ability to know that it was going to be that late

3 hours delay because of technical problem and no vouchers or refund or even Water!

Driver was courteous. Bus was clean. Seat was comfortable. Driver dealt with a passenger who had a medical emergency when disembarking for a time break in Kingston. Driver stayed calm, contacted emergency services and comforted victim until paramedics arrived. He also liaisoned with Starbuck staff as the emergency ended up on the restaurant property adjacent to the bus lay up at the Harvey’s. Driver kept us informed and as no was going to Scarborough Station or there were no scheduled pick ups, he was able to keep on time. Kudos to him.

Very spatious, charging station and very accommodative driver. Excellent service!

Departure and arrival were late, but it was mostly due to traffic, so I can't fault anyone for that. The driver did not come to the proper pickup location even though he ended up driving right by it to turn around once we were loaded. Even sitting in the middle of the bus, it smelled strongly like an outhouse whenever anyone used the toilet. The outlets and Wifi were non-functional.

smelled really bad because of the toilet and there was an hour delay which wasn’t necessarily the bus’ fault, but the driver pulled over to the side of the road on the highway which was a bit confusing and scary. Otherwise, the bus driver waited for late passengers which was nice and I liked the 20 minute break stop

There was a loose component on the bus that caused a banging sound whenever we were in motion. Lasted the whole ride

They cancelled my trip few hrs before my trip. And send me a message at 2:00 am rediculous

Our trip for 10:00 am was canceled at 2:00 am at night for „unforeseen circumstances“ so we had to scramble to find a new bus with a different company in the morning. Extremely short notice and no alternative trip or customer service available from the company. Extremely dissatisfied.

the bus didn't show up, we got a cancellation text 2 hours after the scheduled time