Users have shared positive experiences regarding the ease of purchasing tickets and commendable service, highlighting friendly staff and clean facilities. However, some reviews mention issues with communication during boarding processes in certain locations. Additionally, there were mixed opinions on seat comfort and noise levels inside the bus. Overall satisfaction remains high due to punctuality and courteous drivers.
Adirondack Trailways New York City Albany recent customer reviews
This ride was very comfortable no loud cell phone talking or smoking and the bus reach on time so I am happqith my ride this morning
4 out of 5 stars
Dian J.
The drive itself was fine. The driver was good. The disorganization of the process both in NYC and Albany was so bad that I decided to disembark at the non-station rather than wait an indeterminate time to go to the Amtrak station where I had planned to be picked up by my friend. The process is always improved by communication, which was seriously lacking. It was not the drivers fault, but she did little to alleviate the mis communication.
3 out of 5 stars
James S.
It was easy to buy tickets from the site. I was able to get on the bus 1 1/2 hrs early because the bus was empty and the driver was very nice.
According to user reports, the drivers and ground staff are consistently praised for their friendliness and professionalism. The buses are noted for being punctual and clean. However, there have been mentions of issues with overhead lights not working on some buses, leading to a dim environment during travel.
Greyhound Lines, Inc. New York City Albany recent customer reviews
Flixbus is a European bus operator that offers intercity and bus travel in over 38 countries. Known for their easy-to-spot lime green buses and for offering affordable transportation between cities in Europe and the Americas, Flixbus is a good option for those looking for an affordable, reliable bus company. In their buses, you'll find free WiFi, bathrooms, and power outlets. You can also pay extra to choose your seat and get extra legroom, or even buy a snack or drink onboard directly from the driver. You can reschedule your ticket for a small fee, which varies from $1 to $5, depending on how close you are to the departure date.
Users have shared positive experiences with the modern quality of buses and smooth rides, expressing a willingness to use the service again. However, some mentioned minor issues such as language barriers with drivers and concerns about restroom cleanliness or bus odor. Overall, satisfaction remains high among travelers who appreciate the good value for money offered by this service.
Wanda Coach New York City Albany recent customer reviews
I received a text 1 hour 15 min prior to scheduled departure that the bus would be delayed 4.5 hours. I had to buy another ticket with another company to travel earlier. Not a reliable bus company.
1 out of 5 stars
Alona K.
Our bus broke down. I know that things happen that’s ok but the driver was very rude and unprofessional and made the whole event worse.
1 out of 5 stars
Kristal K.
The service was great but one of my trips was cancelled two days before departure without providing a reason.
With about 3 daily trips between New York City and Albany, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
OurBus New York City Albany recent customer reviews
The bus was very clean and the bus driver was very polite
According to customer reviews, there were some difficulties in finding the correct gate at Port Authority. Additionally, during a bus transfer in Kingston NY, passengers had to wait for over an hour outside a closed station on a cold night. However, it's worth mentioning that the staff was polite throughout the experience.
Pine Hill Trailways New York City Albany recent customer reviews
Transfer was only supposed to take 45 minutes but was instead delayed for at least an hour 30 minutes without any communication
1 out of 5 stars
Christy Z.
We had to switch buses in Kingston NY, and we waited over one hour!! The station was closed and it was cold outside!! There was about 20 or so passengers waiting and it was late night. However staff was polite!!
5 out of 5 stars
Marlene W.
The bus driver was extremely kind, and engaging...funny even. Again, I am disappointed there was no social distancing
Based on 6328 reviews, the company was rated 4 stars on Busbud. Travelers were especially satisfied with the cleanliness and the ticket access but often complained with the wifi. Peter Pan ticket prices on this trip start at $51
Frequently asked questions about traveling from New York City to Albany, NY by bus
How much does a bus ticket from Times Square to Albany cost?
The bus ticket price from Times Square to Albany starts at $27. The best way to find cheap bus tickets from Times Square to Albany is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Times Square to Albany?
The average travel time between Times Square and Albany is around , although the fastest bus will take about 1h 39m. This is the time it takes to travel the 135 miles that separates the two cities.
How many daily bus connections are there between Times Square and Albany?
The number of buses from Times Square to Albany can differ depending on the day of the week. On average, there are 31 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Times Square to Albany by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Times Square to Albany?
When taking the bus from Times Square to Albany, you can travel comfortably and safely with Adirondack Trailways, Greyhound, FlixBus.
What are the departure and arrival stations when taking the bus from Times Square to Albany?
Buses traveling between Times Square and Albany leave from New York Port Authority or Midtown - W 42nd St and arrive at SUNY Collins Circle, Albany Airport, Greyhound Station.
Where are the popular stops in Times Square and Albany, NY?
