According to customer reviews, there are concerns about the service provided by Flixbus. Some customers have reported issues with uncooperative drivers and delays in departure time. Additionally, there were complaints about a lack of communication regarding bus arrival and rude behavior from the driver. Customers also mentioned discomfort due to uncomfortable seats. These negative experiences have left some customers feeling disappointed considering the price they paid for their tickets.
FlixBus New York City Buffalo recent customer reviews
Absolutely horrible. There were multiple fights on the bus along with having to play musical chairs
1 out of 5 stars
Jillian T.
I felt safe with the way the driver drove. I was really,really, disappointed that the cell phone ports for did not function correctly.
4 out of 5 stars
Linda M.
The bus became out of service and stopped in the middle of night for 3 hour and 30 min around 2:30am to 6am. Transferred to new bus at 6am. Reached the destination almost 3:30min late
Based on 1126 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Adirondack Trailways ticket prices on this trip start at $56
Passengers have shared positive experiences with the bus service, highlighting comfortable and reclining seats, effective air conditioning, and helpful drivers who ensured timely arrivals. However, some users noted minor issues such as difficulty finding the gate due to lack of information on tickets and occasional problems like non-functional Wi-Fi or water leakage from the air conditioner. Overall satisfaction remains high among travelers.
New York Trailways New York City Buffalo recent customer reviews
If I had something negative to say it would be just that it wasn't that easy to find the gate as it is not written on the bus ticket. Other than that it was a great experience. Tony, our driver got us to Buffalo in the time that was stated (actually 15 minutes early). Very courteous and announced every stop clearly. Restored my hope in the big brand bus companies.
5 out of 5 stars
Christopher M.
Very pleasant experience. I knew only Greyhound so far. But, TRAILWAYS was as good as any other bus. But, I will always try to book TRAILWAYS first.
5 out of 5 stars
Surjit S.
The driver was very helpful. The bus had issues such as - wifi was not working, and water dropping from the air conditioner. Bus quality should be taken care.
Customers praise the professional and caring driver. The bus is punctual with complimentary water, but the wifi remains unreliable and poor.
OurBus New York City Buffalo recent customer reviews
Bus arrives/leaves on time, complimentary water are good. Wifi is still unreliable and bad.
4 out of 5 stars
Marcus R.
The bus driver was great. However the bus AC was not working and it was extremely hot. I was thankful that she organized the bus to be switched with a new bus with a working AC.
2 out of 5 stars
Duane P.
The bus driver was mentally unstable and lashed out at one customer who was listening to music using her headphones. Apparently her music was audible to him (we did not hear anything) and he said it was a "legal issue". He later called the state troopers on her. The whole time she was quiet and not bothering anyone. It was just disturbing to watch and we all felt uncomfortable and unsafe in the vehicle with the driver.
According to customer reviews, there have been complaints about the service provided by the bus company. Specifically, customers mention that the drivers did not show up on time in Syracuse and they had to wait for several hours. Additionally, during a 9-hour bus drive in cold weather, some customers experienced discomfort due to open emergency doors and non-functioning outlets on the bus.
Greyhound New York City Buffalo recent customer reviews
Horrible bud was delayed 2 hours broke down on the side of the highway for 1 hour had to wait at a Wawa gas station for 6 hours for a bus to show up. I missed my appointments and stuff. And I’m still not even in Buffalo yet
1 out of 5 stars
David R.
My trip to buffalo was cancelled last minute so it was a terrible experience because it messed up my entire plans.
1 out of 5 stars
Edema O.
The bus arrived 4 hours later than scheduled in NYC, the bus was in a very bad state, very dirty, with a broken window, the rain leaking inside from the roof, and electrical outlets didn't work, the bathroom was not operating. It was stuffy and packed and the driver looked fed up and wasn't at all approachable. And then we were late for even our 2nd option of a connecting bus from Syracuse to Buffalo. So we had to contact several Uber drivers who understandably refused to drive us the distance to Buffalo, but we eventually managed to hire an Uber in the middle of the night who we paid well above the rate in tips because we were so grateful to get home in time for work in 2 hours. We arrived in Buffalo absolutely shattered in the early hours of the morning. I am hoping the experience is not typically like this.
Frequently asked questions about traveling from New York City to Buffalo, NY by bus
How much does a bus ticket from New York City to Buffalo Airport cost?
The bus ticket price from New York City to Buffalo Airport starts at $33. The best way to find cheap bus tickets from New York City to Buffalo Airport is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from New York City to Buffalo Airport?
The average travel time between New York City and Buffalo Airport is around , although the fastest bus will take about 6h 45m. This is the time it takes to travel the 293 miles that separates the two cities.
How many daily bus connections are there between New York City and Buffalo Airport?
The number of buses from New York City to Buffalo Airport can differ depending on the day of the week. On average, there are 37 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from New York City to Buffalo Airport by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from New York City to Buffalo Airport?
When taking the bus from New York City to Buffalo Airport, you can travel comfortably and safely with FlixBus, Adirondack Trailways, New York Trailways.
What are the departure and arrival stations when taking the bus from New York City to Buffalo Airport?
Buses traveling between New York City and Buffalo Airport leave from New York Port Authority or GW Bridge and arrive at Buffalo (BUF) Airport.
Where are the popular stops in New York City and Buffalo Airport?
