Trailways receives high praise for its excellent service, with many users highlighting the professionalism and friendliness of the drivers. Passengers appreciate the clean, comfortable buses and efficient travel experience. While some mention minor issues like non-functional internet or a need for more legroom, overall satisfaction remains strong due to smooth rides and courteous staff.
Adirondack Trailways Montreal New York City recent customer reviews
Great! It's so much better than Greyhound! I will pay the extra to be on Trailways and not on Greyhound. Your company should sever ties with Greyhound/Flixbus. They offer mediocre service.
5 out of 5 stars
Michael P.
I have been using Adirondack Trailways for several years now and was my first choice in transport. The drivers are always super friendly compared to the competition. But on this trip I noticed that the chairs were replaced. Head, neck support was poor, and being 6 foot 2 in height, the chairs were squeezed closer. Good thing I was sitting alone, as I could not close my legs and would have invaded my neighbours space. Behind me, i could feel the other passenger knees as she moved around. On an eight hour ride. Not comfortable
2 out of 5 stars
Luciano A.
The bus was almost an hour late for departure. The AC was very intense for the autumn temperature outside so we were freezing. But overall, the ride was great, quick and efficient. The seats are comfortable and clean.
Passengers generally appreciated the friendly and helpful staff, as well as smooth rides that often arrived on time. However, several reviews noted discomfort due to uncomfortably slippery seats and unreliable WiFi service during trips. Additionally, some passengers mentioned issues with noise from fellow travelers or squeaky windows affecting their experience.
Greyhound Lines, Inc. Montreal New York City recent customer reviews
The bus broke down, so I stopped at gas stations and highways three or four times, waiting an hour each for repairs, but it broke down again. Ultimately, it took 11 hours to get from Montreal to New York. It was a terrible experience.
Moreover, the bus driver didn't provide any detailed explanations.
1 out of 5 stars
대우 홍.
Bus broke down on the side of the highway and we waited over 4 hours for another one to arrive, which delayed the arrival time significantly and was very uncomfortable. Lack of clarity from Greyhound about when we would get moving and arriving.
1 out of 5 stars
Anna R.
The bus was on time but the driver should have been more vocal especially before we got to the boarder. This could have helped in getting passengers ready for the check.
Users have praised the bus service for its smooth and comfortable ride, highlighting that the driver was very good and provided a brief of the trip ahead. The bus left on time and even arrived two hours early, making it a highly recommended option for cross-border travel from Montreal to New York.
FlixBus Montreal New York City recent customer reviews
The bus left on time (after the driver gave us a little brief of the trip ahead, which I had rarely encountered in other bus trips) and arrived 2 hours early. It was a smooth and comfortable ride, with a very pleasant driver. Definitely recommend as the best cross border form of transport from MTL->NY
5 out of 5 stars
Paloma F.
Absolutely horrifying... it was around 40 to 42 degrees in the bus because the AC broke down and the electric plugs didn't work until halfway through thr trip when we requested a reboot of the electric box. This bus should have never passed inspections because there is so much that's wrong with it. We were all drenched in sweat and had trouble breathing from the heat, some started to feel dizzy and came close to fainting.
1 out of 5 stars
Sarah T.
We were over an hour late at the arrival, beside the US border custom control the driver made only 1 stop. His driving was dangerous
Frequently asked questions about traveling from Montreal to New York City by bus
How much does a bus ticket from Montreal to Times Square cost?
The bus ticket price from Montreal to Times Square starts at $68. The best way to find cheap bus tickets from Montreal to Times Square is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Montreal to Times Square?
The average travel time between Montreal and Times Square is around , although the fastest bus will take about 7h 5m. This is the time it takes to travel the 332 miles that separates the two cities.
How many daily bus connections are there between Montreal and Times Square?
The number of buses from Montreal to Times Square can differ depending on the day of the week. On average, there are 13 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Montreal to Times Square by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Montreal to Times Square?
When taking the bus from Montreal to Times Square, you can travel comfortably and safely with Adirondack Trailways, Greyhound, FlixBus.
What are the departure and arrival stations when taking the bus from Montreal to Times Square?
Buses traveling between Montreal and Times Square leave from Gare d'autocars de Montréal or Gare Centrale and arrive at New York Port Authority, Midtown - W 42nd St, 42nd St & 7th Ave.
Where are the popular stops in Montreal and Times Square?
