Passengers generally appreciated the comfortable journeys and punctuality of Greyhound buses, with some highlighting friendly drivers. However, there were concerns about limited legroom and storage space affecting comfort. Additionally, a few travelers mentioned issues such as unnotified cancellations by Greyhound in previous experiences or unfriendly customer service interactions during their trips.
Greyhound Boston New York City recent customer reviews
I enjoyed the seat confort, but the driver was very unfriendly..I will ask him questions about the trip as it was my first time to take the bus from Boston to NY and he would barely reply
4 out of 5 stars
Aïcha H.
Greyhound was prompt in leaving on time. The weather was bad with a snow storm affecting roads to the west of Boston, so speed on the early part of the journey was below average. However, I appreciate that due to safety. The Boston South Station bust terminal has NO CONCESSIONS open at the time of this departure (0630hrs) so buy food the night before and or pick up coffee on your way to the station.
4 out of 5 stars
Mark D.
The journey was comfortable, began on time and reached on time. Driving was very safe. There could be more leg room between seats. It felt a little cramped.
Passengers have shared positive feedback about the drivers, highlighting their friendliness and safe driving. The buses are often described as comfortable and clean, with some trips arriving on time or even ahead of schedule. However, some users noted issues such as unclear pickup locations, non-functional charging plugs, and strong air conditioning. Additionally, there were mentions of unpleasant odors and cleanliness concerns in certain areas of the bus.
FlixBus Boston New York City recent customer reviews
I would like to see more information on pickup location. Specifically, where to go to board the bus. General address of the station is not sufficient.
5 out of 5 stars
Jason B.
Awful! Customer service was not helpful. Bus never arrived with no explanation. Myself and others were stranded for hours! Will never use this company again!
1 out of 5 stars
Mercedes M.
Terrible - I arrived ten minutes early and the bus in the gate wasn't moving, had it's lights off. 30 minutes later the bus driver emerged and claimed we'd all missed the bus, wouldn't let ppl on, could barely communicate. Finally relented. Got into NYC way later as a result. No charging, no wifi - overpriced!
Frequently asked questions about traveling from Boston, MA, US to New York City by bus
How much does a bus ticket from South Station to Times Square cost?
The bus ticket price from South Station to Times Square starts at $35. The best way to find cheap bus tickets from South Station to Times Square is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from South Station to Times Square?
The average travel time between South Station and Times Square is around , although the fastest bus will take about 4h 20m. This is the time it takes to travel the 190 miles that separates the two cities.
How many daily bus connections are there between South Station and Times Square?
The number of buses from South Station to Times Square can differ depending on the day of the week. On average, there are 16 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from South Station to Times Square by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from South Station to Times Square?
When taking the bus from South Station to Times Square, you can travel comfortably and safely with Greyhound, FlixBus.
Where are the popular stops in South Station and Times Square?
Stops in Boston, MA, US
A - South Station
700 Atlantic Ave, Boston, MA 02205, USASouth Station