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Roof above me was making a loud clicking noise the whole ride. Left the bus with a migraine

The driver of that bus was very dangerous and he should not have a license. I have used your services many many times and usually they’re pretty good this time the driver was atrocious and I felt very unsafe the whole drive. He was speeding and driving erratically.

They left without us! First, they changed the time of departure, then changed the pickup spot, then left without us!

Bus was late, reaching time was 8:20pm but we reached 8:45pm. Wi fi was bad and last time it was not working, there was no leg room.

Bus came very late. I supposed to be at my destination at 8.20pm but I reached at 8.50pm.

I like that there is a convenient bus to Calgary. I didn't like that the phone charger at my seat or behind me didn't work. Our trip was also over an hour late. Plus the driver detoured in Calgary to pick up his friend on a random street, even though we were so late. Driver also didn't help us retrieve our luggage, so I had to crawl into the back to get my suitcase

Wasn’t aware that you’re now making a few extra stops which makes the ride about 45 minutes longer,

It was just wow and the facilities provided in the bus was also amazing. Very comfortable and enjoyable trip…🫶🏻👍😀

The ride was really smooth. Sufficient information was shared while on travel, making my travel no stress at all.

The drivers and staff were courteous. The coach was comfortable and the driving was excellent.

A great trip! Comfortable ride and the staff were amazingly friendly and helpful.

Bus was on time - good. Bus hit a deer - not driver's fault but be aware passengers with little English were alarmed when they were told the bus was not going to the airport. They were told there would be taxis to take them to the airport but then they had worries about cost. Of course other passengers stepped in to help but they really wanted Red Arrow to assure them.

Washroom good. Driver take break is good so I can use it as well. Still was early.

The bus ride was great up until red deer when they switched drivers. The driver who came on was very rude. And told ever single person on the bus the could keep there bags either on there lap or on the seat beside them if it was empty but if there bag was to big it had to be put up top and there were so many people who had backpacks who kept them on the floor or on there lap so I tried to both those things and she wouldn't let me do either and came back when I was taking off my jacket and putting it in my bag she stood there and watched me and said in a loud rude tone “ put ur bag up top now so we can leave.” and wouldn't even give me time to get my water out or anything then proceed to say I wasn't allowed to get it for the rest of the trip because we can't stand while the bus is moving. I'm very upset and feel very disrespectful because she was literally walking down the bus looking under seats and I was the only one she told to put my bag up. The same size as everyone else too. And in fact I could have squished it to make it smaller because it's mostly empty. I have pictures of peoples backpacks under there seats. Even the girl beside me.

The driver drove safely, clean and well sanitized inside including the comfort room.

Fastest and cheapest bus from Calgary to Edmonton. No bells and whistles, just pure efficient service.

Not good the a/c not working the driver not carful about road conditions wet conditions speeding very dangerous, and how many people in side the bus safety Frist after speeding

Would not do it again. Hot & sweaty, no air and fully packed bus. The lady sitting next to me had a huge back pack and 3 coats on her lap. There were 2 people (both men, go figure) that put their bag on the seat next to them, occupying space. This should be monitored and not allowed.