Bus Tickets from Yorkdale Bus Terminal to Ottawa

Ontario Northland has to know who they are jointly working .Busbad are scamining customers by hacking and missing leading Customers through web booking!

The sears on the mega bus are painfully uncomfortable. I’ve tried sitting on jackets, moving my seat position, bringing back support, but I am always in pain after about 30 minutes of sitting. The other bus we switched too did not have this issue

The ride was smooth and bus was spacious. However the delays were really frustrating, and the 2 hour layover didn't make sense for a 5 hour trip. We got to Ottawa almost at midnight when it was supposed to be arrival at 10:40.

I paid not money with this bus line than another but did not get the megabus i expected. I was placed on a regular bus.

The date i booked didn't reflect the ticket I received. I.left a msg an no one got back to me I paid for a ticket I didn't use. Terrible customer service.

The bus AC was switched on during this cool weather, making the journey very uncomfortable. As a result of the excessive cooling, I am now feeling feverish. Furthermore, the bus arrived one hour later than the time stated on my ticket.

Checked in baggage policy was unclear and bus driver was rude. Policy said 2 checked bags allowed and additional bags will be $10 charge, but bus driver said each checked in bag is $10 and charged me cash that he then pocketed. Bus driver wouldn’t let anyone off the bus to use the washroom during stops, even though he got off and went to the washroom himself. The bus doesn’t have a washroom and we were only allowed one 15 minute break that turned into 30 minutes. So I ended up being 40 minutes late when I finally got to my destination.

Terrible company. Driver Didn’t come to the designated spot and left without 3 passengers. Didn’t pick up call and when he did, told us there was nothing he could do. Was very difficult to get the driver number itself. I do not recommend this and there are much more reliable shuttle services. My previous trips with them have been equally stressful.

Terrible service. Being informed 2 hours after the departure time that the shuttle was experiencing issues and would not arrive was unacceptable. Had to book a flight back home that cost me 700$.

Driver was 2 and half hours late. Came in a sienna car and not a bus ! Got to ottawa and driver didn’t stop at Bayshore mall and went straight to Downtown. Very unprofessional driver, played loud music all through the journey.

Pick up was on time.