Passengers have shared positive experiences with the bus service, highlighting clean and comfortable buses, friendly drivers, and punctuality. However, some reviews mention issues such as non-functional outlets, restroom odors affecting comfort at the back of the bus, unclear signage at stops causing confusion for passengers.
Greyhound Lines, Inc. New York City Boston recent customer reviews
The ride was fine but the customer service regarding notification of arrival/delay was brutal. Our bus was over an hour late, and the only thing I got was a email saying it may be 15 minutes delayed.
2 out of 5 stars
Zac L.
The seat was too narrow and small. The girl who sat right back to me was moaning and kicking my seat all the time. The smell of weed was disgusting.
2 out of 5 stars
Soyoung B.
They were on time as scheduled, very spacious with needed comfort.
The only disconfort was the odour from the rest room was disturbing for us at the back seat.
Passengers have shared positive experiences with the bus service, highlighting professional and accommodating drivers, timely departures, comfortable seating, effective air conditioning, and smooth rides. However, some users mentioned a desire for more legroom to better accommodate disabled passengers. Overall satisfaction is evident from multiple reviews praising punctuality and cleanliness of the buses.
Peter Pan New York City Boston recent customer reviews
Son muy impuntuales , media hora de espera para que el bass salga tanto de ida como de regreso.
4 out of 5 stars
Alejandra C.
Amazing the driver was kind enough to let me board with the earlier bus very professional so I took the 8 am bus his so kind
5 out of 5 stars
Queen Cindy. F. K.
The seats were not so comfy. But we got to Boston safely and that’s what matters most.
Users have shared positive experiences with OurBus, highlighting punctuality, courteous drivers, and comfortable buses. Many appreciated the cost-effectiveness of the service. However, some users noted challenges such as difficulty finding departure points and occasional route deviations without prior notice. Additionally, while Wi-Fi is available on board for convenience, it sometimes did not function properly according to a few reviews.
OurBus New York City Boston recent customer reviews
Very bad experience, the bus was boiling hot and wifi wasn't working. We stopped after 2 hours and had to wait for another bus to finish the trip. Arrived 2 hours late.
Seats are very basic, not even a trey table to put stuff. My reservation said there was a free bottle of water but it wasn't true!
1 out of 5 stars
Giacomo F.
Had to wait 1 hour for the bus as there were delays without intimation, the bus was stuffy there was no ventilation, overhead lights and air-conditioning do not work.
1 out of 5 stars
Samaksh S.
It was very cold inside. The departure was delayed and the departure location doesn’t make sense because it took us 40 minutes to leave midtown
Users have shared mixed experiences with the bus service. Many appreciated the punctuality, cleanliness, and professional demeanor of drivers. The fare was also considered affordable by some travelers. However, there were reports of cramped seating and occasional delays due to traffic or unexpected stops for gas. Despite these issues, several users mentioned they would use this service again given its overall reliability and comfort during travel.
CoachRun New York City Boston recent customer reviews
4.5 hours (expected) but very cramped seating. Good overall (arrived on time, comfortable temperature, etc) and would take again, but nothing stood out as great.
3 out of 5 stars
Abigail P.
intense hot air coming from under the bus blowing from the back, one half the usb chargers on one side did not function, nearly 3 hours late with no notice or update as promised, zero sanitation capabilities in restroom
1 out of 5 stars
Fion W.
Fare was cheap, able to bring baggage which was a plus. Driver was extremely rude.
Frequently asked questions about travelling from New York City to Boston, MA, US by bus
How much does a bus ticket from Port Authority to Boston cost?
The bus ticket price from Port Authority to Boston starts at $30. The best way to find cheap bus tickets from Port Authority to Boston is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Port Authority to Boston?
The average travel time between Port Authority and Boston is around , although the fastest bus will take about 3h 55m. This is the time it takes to travel the 307 km that separates the two cities.
How many daily bus connections are there between Port Authority and Boston?
The number of buses from Port Authority to Boston can differ depending on the day of the week. On average, there are 31 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Port Authority to Boston by comparing and selecting the bus that fits your travel style and budget on Busbud.
Which bus companies travel from Port Authority to Boston?
When taking the bus from Port Authority to Boston, you can travel comfortably and safely with Greyhound, Peter Pan, OurBus.
What are the departure and arrival stations when taking the bus from Port Authority to Boston?
Buses travelling between Port Authority and Boston leave from New York Port Authority or Midtown - W 42nd St and arrive at Back Bay Station, North Station, Riverside Bus Station.