Bus from Krong Battambang to Bangkok: Tickets & Schedules

Had a comfortable journey from Battambang to Bangkok. Arrived at their office and left early which did worry my about other travellers but then guessed they knew from online bookings maybe all passengers have arrived (set off at 12.10pm rather than 12.30pm). The vehicle was a 16 seater it was modern, clean and comfortable. Arrived promptly at the border where we had to get off the bus at their office, we were advised that when we walk through into Thailand there will be a minivan (different vehicle) to take us to Bangkok. When got my entry into Thailand was met by a company representative who walked me to their Thai branch office and after a little wait boarded a minivan and was taken to central bangkok. There was a little misunderstanding on where drop of was I told them I expect to be dropped at the location as per my confirmation as I had booked my accommodation near there which I was