Based on 1126 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Adirondack Trailways ticket prices on this trip start at $56
According to customer reviews, there have been complaints about the service provided by the bus company. Specifically, customers mention that the drivers did not show up on time in Syracuse and they had to wait for several hours. Additionally, during a 9-hour bus drive in cold weather, some customers experienced discomfort due to open emergency doors and non-functioning outlets on the bus.
Greyhound New York City Buffalo recent customer reviews
Horrible bud was delayed 2 hours broke down on the side of the highway for 1 hour had to wait at a Wawa gas station for 6 hours for a bus to show up. I missed my appointments and stuff. And I’m still not even in Buffalo yet
1 out of 5 stars
David R.
My trip to buffalo was cancelled last minute so it was a terrible experience because it messed up my entire plans.
1 out of 5 stars
Edema O.
The bus arrived 4 hours later than scheduled in NYC, the bus was in a very bad state, very dirty, with a broken window, the rain leaking inside from the roof, and electrical outlets didn't work, the bathroom was not operating. It was stuffy and packed and the driver looked fed up and wasn't at all approachable. And then we were late for even our 2nd option of a connecting bus from Syracuse to Buffalo. So we had to contact several Uber drivers who understandably refused to drive us the distance to Buffalo, but we eventually managed to hire an Uber in the middle of the night who we paid well above the rate in tips because we were so grateful to get home in time for work in 2 hours. We arrived in Buffalo absolutely shattered in the early hours of the morning. I am hoping the experience is not typically like this.
Passengers have shared positive experiences with the bus service, highlighting comfortable and reclining seats, effective air conditioning, and helpful drivers who ensured timely arrivals. However, some users noted minor issues such as difficulty finding the gate due to lack of information on tickets and occasional problems like non-functional Wi-Fi or water leakage from the air conditioner. Overall satisfaction remains high among travelers.
New York Trailways New York City Buffalo recent customer reviews
If I had something negative to say it would be just that it wasn't that easy to find the gate as it is not written on the bus ticket. Other than that it was a great experience. Tony, our driver got us to Buffalo in the time that was stated (actually 15 minutes early). Very courteous and announced every stop clearly. Restored my hope in the big brand bus companies.
5 out of 5 stars
Christopher M.
Very pleasant experience. I knew only Greyhound so far. But, TRAILWAYS was as good as any other bus. But, I will always try to book TRAILWAYS first.
5 out of 5 stars
Surjit S.
The driver was very helpful. The bus had issues such as - wifi was not working, and water dropping from the air conditioner. Bus quality should be taken care.
Frequently asked questions about traveling from New York City to Buffalo, NY by bus
How much does a bus ticket from Port Authority to Buffalo cost?
The bus ticket price from Port Authority to Buffalo starts at $37. The best way to find cheap bus tickets from Port Authority to Buffalo is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Port Authority to Buffalo?
The average travel time between Port Authority and Buffalo is around , although the fastest bus will take about 6h 45m. This is the time it takes to travel the 293 miles that separates the two cities.
How many daily bus connections are there between Port Authority and Buffalo?
The number of buses from Port Authority to Buffalo can differ depending on the day of the week. On average, there are 29 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Port Authority to Buffalo by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Port Authority to Buffalo?
When taking the bus from Port Authority to Buffalo, you can travel comfortably and safely with Adirondack Trailways, Greyhound, New York Trailways.
What are the departure and arrival stations when taking the bus from Port Authority to Buffalo?
Buses traveling between Port Authority and Buffalo leave from New York Port Authority or Midtown - W 42nd St and arrive at Buffalo Airport, Exchange Street Station, Transportation Center.
Where are the popular stops in Port Authority and Buffalo, NY?
