According to customer reviews, the team's lack of respect and rude behavior towards customers is a major concern. Additionally, there were unpleasant experiences during trips on July 6th, including turning back for passengers left behind and discomfort caused by a homeless passenger with an odor issue.
New York Trailways New York City Watertown recent customer reviews
It's not their fault maybe, but our second trip on July 6th was painful. Driver had to turn around for the passengers that were left at the last stop. Then our first trip on July 6th, was definitely unbearable. I understand she was a paying passenger but man, there was a homeless lady who stunk the whole bus from NYC to Syracuse.
2 out of 5 stars
Mari Abigaille P.
The respect your team has for its customers is little to none they are rude and disrespectful
Based on 1126 reviews, the company was rated 4.1 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. Adirondack Trailways ticket prices on this trip start at $100
Frequently asked questions about traveling from New York City to Watertown, NY by bus
What is the distance between New York City and Watertown?
New York City and Watertown are 247 miles (398 km) apart.
What are the departure and arrival stations when taking the bus from New York City to Watertown?
If you're headed to Watertown from New York City, chances are that your bus will depart from New York Port Authority and arrive at 540 State St. These are the most popular pick-up and drop-off locations on this route, but you could find others that could be a better fit for your travel plans.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
11/22
$106
11/23
No data
Today
$131
11/25
$131
11/26
$151
11/27
$124
11/28
$124
11/29
$125
The cheapest trip from New York City to Watertown, NY was searched and found on Nov 22, 2025 with a price of $106
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from New York City to Watertown, NY, as early as possible.
You can expect to pay from $106 to $176 for a bus ticket from New York City to Watertown, NY based on the last 2 days. You can expect to find the cheapest price for the trip at $124 which is on 2025-11-27.
Usually Adirondack Trailways will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from New York City to Watertown, NY was searched and found on Nov 22, 2025 with a price of $106
