Trailways receives high praise for its excellent service, with many users highlighting the professionalism and friendliness of the drivers. Passengers appreciate the clean, comfortable buses and efficient travel experience. While some mention minor issues like non-functional internet or a need for more legroom, overall satisfaction remains strong due to smooth rides and courteous staff.
Adirondack Trailways Montreal New York City recent customer reviews
My coach was canceled and I received no information and so I arrived at the station and found out in the bored. I had then had to ask if there was a next coach or what was happening as they didn't tell me they put me in the next one. However it being the following day and arriving at New York a lot later then meant to caing me to miss out of commitments.
The following coach was then full and at a point we had to make a driver change we then sat at the carpark for 30mins-1hour waiting.
I was not impressed with the service.
sat in an emergency window seat and did not have much leg room due to the way the seats are screwed to the floor and the plug sockets did not work or any of the seats around me
2 out of 5 stars
Emily D.
Great! It's so much better than Greyhound! I will pay the extra to be on Trailways and not on Greyhound. Your company should sever ties with Greyhound/Flixbus. They offer mediocre service.
5 out of 5 stars
Michael P.
I have been using Adirondack Trailways for several years now and was my first choice in transport. The drivers are always super friendly compared to the competition. But on this trip I noticed that the chairs were replaced. Head, neck support was poor, and being 6 foot 2 in height, the chairs were squeezed closer. Good thing I was sitting alone, as I could not close my legs and would have invaded my neighbours space. Behind me, i could feel the other passenger knees as she moved around. On an eight hour ride. Not comfortable
Passengers generally appreciated the friendly and helpful staff, as well as smooth rides that often arrived on time. However, several reviews noted discomfort due to uncomfortably slippery seats and unreliable WiFi service during trips. Additionally, some passengers mentioned issues with noise from fellow travelers or squeaky windows affecting their experience.
Greyhound Lines, Inc. Montreal New York City recent customer reviews
The bus itself was comfortable, however our driver kept yelling about vaping and weed even though all passengers were respecting the policy. He would use threats of calling the police on us and how our trip would be prolonged. However, nobody was smoking nor carried any form of drugs.
2 out of 5 stars
Victoria M.
The bus broke down, so I stopped at gas stations and highways three or four times, waiting an hour each for repairs, but it broke down again. Ultimately, it took 11 hours to get from Montreal to New York. It was a terrible experience.
Moreover, the bus driver didn't provide any detailed explanations.
1 out of 5 stars
대우 홍.
Bus broke down on the side of the highway and we waited over 4 hours for another one to arrive, which delayed the arrival time significantly and was very uncomfortable. Lack of clarity from Greyhound about when we would get moving and arriving.
Users have shared positive experiences with this bus service, highlighting the courtesy and helpfulness of drivers. The rides were described as smooth and comfortable, with buses departing on time or even arriving early. Passengers appreciated the informative briefings provided by drivers before trips began, enhancing their overall travel experience.
FlixBus Montreal New York City recent customer reviews
I wasn’t very happy with the seat they allocated! It was next to the bathroom but the driver told me to move to a better seat. Tha was very nice !
4 out of 5 stars
Mirian Q.
The bus left on time (after the driver gave us a little brief of the trip ahead, which I had rarely encountered in other bus trips) and arrived 2 hours early. It was a smooth and comfortable ride, with a very pleasant driver. Definitely recommend as the best cross border form of transport from MTL->NY
5 out of 5 stars
Paloma F.
Absolutely horrifying... it was around 40 to 42 degrees in the bus because the AC broke down and the electric plugs didn't work until halfway through thr trip when we requested a reboot of the electric box. This bus should have never passed inspections because there is so much that's wrong with it. We were all drenched in sweat and had trouble breathing from the heat, some started to feel dizzy and came close to fainting.
Users have shared positive experiences with the train service, highlighting its comfort and spacious seating. The ease of travel is appreciated by many. However, some users noted that the WiFi connection could be unstable at times and expressed a desire for faster travel speeds.
Amtrak Montreal New York City recent customer reviews
Train was on time and there was a good amount of room on board. Wifi on my phone was a little finnicky. The connection wasn't stable the whole ride but I managed.
5 out of 5 stars
Eileen C.
At first it was nice, then we kept being delayed... And ended up on NYC at almost midnight instead of ten
Frequently asked questions about travelling from Montreal to New York City by bus
How much does a bus ticket from Montreal to Empire State Building cost?
The bus ticket price from Montreal to Empire State Building starts at $186. The best way to find cheap bus tickets from Montreal to Empire State Building is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Montreal to Empire State Building?
The average travel time between Montreal and Empire State Building is around , although the fastest bus will take about 14h.This is the time it takes to travel the 535 km that separates the two cities.
How many daily bus connections are there between Montreal and Empire State Building?
The number of buses from Montreal to Empire State Building can differ depending on the day of the week. On average, there are 2 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Montreal to Empire State Building by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Montreal to Empire State Building?
When taking the bus from Montreal to Empire State Building, you can travel comfortably and safely with Adirondack Trailways, Greyhound, Amtrak.
What are the departure and arrival stations when taking the bus from Montreal to Empire State Building?
Buses travelling between Montreal and Empire State Building leave from Gare d'autocars de Montréal or Gare Centrale and arrive at 31st St & 5th Ave.
