Book Yorkshire Coastliner Bus Tickets

Waste of time booking g online as the drivers do not accept your tickets … tryed to tell me I had payed euros … so not only did it cost me 15.13 to prebook 2 seats but then I had to repay as the driver wasn’t intrested in even trying to look at my tickets would not recommend this service to anyone drivers are rude !!!

The drivers were polite and helpful. The bus ran to time. However, it’s a long journey from Leeds to Scarborough and several passengers needed a toilet break, including a heavily pregnant woman and older passengers). Toilets at Malton were not available to passengers (locked at 6pm - in case of troublemakers). However there were enough staff on duty at Malton to have made it possible to open the toilets for passengers. We had a 20 min break whilst waiting for the next driver so there would have been plenty of time. The space was generally ok - adequate rather than comfortable for a 3hr journey. I didn’t discover that there were tables upstairs until we got to Malton. Some indication when boarding the bus and buying the ticket from Leeds to Scarborough would have been helpful. Drop-down tables for downstairs seats would be useful for takeaway drinks cups, etc. I paid for WiFi but there was no information about how to join the network. It might be helpful for Arriva to consider the timetable in terms of connections. The last bus from Leeds to Whitby was too early for me and, as a vulnerable woman, I had to wait almost 1 hr alone, and in the dark for the connection to Robin Hoods Bay. I would use the service again.

1st issue: 3.5 hour trip from Leeds to Scarborough, no toilet breaks (there was supposed to be one in Malton, but it was closed). Kind of tough going. 2nd issue: on the return journey, I had the tickets on my phone. The driver said to scan the ticket on his machine. I tried, but it kept bringing up the contactless payment feature on the phone, making it impossible to scan the tickets. He blamed it on me, saying he doesn't have that feature on his phone. Ok?! So the bus doesn't have the facilities to scan its own tickets? Totally bizarre. Terrible attitude from the driver.

Was very well equipped for luggage, I traveled from London to Leeds then on the coastline to Pickering, long journey but very cheap, will use in future

My trip was amazing as I purchased an all day fare from Leeds; but boarded from York. I highly recommend this amazing service with very comfortable seats and beautiful views on route through North Yorkshire.

Annoying, the driver was not available to continue driving from Malton to Leeds which actually got delayed