Find the cheapest tickets from Pearson Toronto Airport to London

the bus broke down multiple times I was supposed to get to the location at 8:40pm and got there at 12 in the morning

I didn’t enjoy anything. It was freezing in the van, wasn’t trackable, arrived late without warning, didn’t scan for verify tickets, overall very concerning business practice and poor experience

Bus broke down because of the weather; we had to stop for three hours to wait for a mechanic just for him to determine that it was indeed driveable and we got home three hours late in the middle of the night. I wish they had found a way to send a replacement bus in the meantime

It was delayed half a hour without any notification and the pickup point was unclear.

Bus was 45 minutes late and the journey lasted over 5 hours There was an accident on the 401 but driver was not told to take a detour I noticed when he was driving that he didn’t use his window wipers even though it was snowing He later explained that he told the mechanic about this but they did nothing putting 60 passengers in danger

Bus was very dirty, garbage and food waste on the ground. Things such as cupholder were broken, poorly maintained overall. Driver was efficient though, and was picked up according to schedule

Ride ended up taking 1 or 2 hours longer than expected which I understand cause of Toronto traffic, but there was this awful sound like some sort of alert going off the entire 3-4 hour drive that stopped me from sleeping snd gave me a massive headache.

Your bus was delayed for 2 hours. No notices or anything. It actually said departed on the board! Major hassle for everyone waiting

The seats were much smaller than the ONEX bus, the driver wouldn't even talk to us when we asked a question, and the bus smelled.

Most incredible bus service I've been on. Everyone cares: there's an attendant that serves water and the atmosphere was very friendly. They truly care about customer service and it reminded me of when service matter. I will always recommend Red Arrow to anyone travelling by bus.

Everything was wonderful. The ladies ( the driver and the assistant) were very nice.

Excellent trip! Comfortable seat, complimentary snack, on time, driver and the lady are very nice and friendly.

The bus cancelled on us and never notified us so we waited in the cold for an hour on Christmas Day missing Christmas dinner with our family

Needs easier ways to communicate and receive information. Too much guessing with the service to be provided.

My trip with OurBus was from Toronto (Front and York) to London, Ontario, with the final stop at the VIA Rail train station. Unfortunately, I was disappointed to find that the bus did not stop at my intended destination, Western University behind Elgin Hall. I had planned my trip based on the location I booked, and this change caused significant inconvenience. I believe it's important for services like OurBus to maintain consistency with their stops, especially when passengers plan their trips based on the schedule and route they book. This experience was not acceptable.

I’m afraid there wasn’t a lot I was happy about. The driver was on his phone, the vehicle was old and has to go in the slow lane with hazards on as it was so slow.

Our experience was shockingly inadequate. After an international flight from Madrid we had anticipated the final homeward bus ride to be the least complex part of the trip. Told to be at terminal 1, pillar P4 15 minutes before our 5:05 p.m. bus - we followed instructions. By 5:30 there was no sign of the bus, so I checked messages and at 5:40 received one indicating the bus would be there by 5:35! There was no further communication from the company - nor did our bus ever arrive. At 6:45p.m. (Having waited outside in the cold for 2 hours) an alternative company also heading for London, Ontario was able to take us on board (at $40 each) and we arrived at our destination.

Bus did not show up. Or did not park where shown in the ticket. Had to book another bus casing a further two hours delay.

It was a lovely ride, the heat was cranked up too high though. Bus was late due to weather conditions, but that was understandable

Nice comfortable shuttle bus operated by Velocity. The driver, Balraj, was exceptional. He was so quick to jump out and open the door at stops that I couldn't beat him to the handle. Very careful when loading the luggage in and out of the back and even lifted the suitcases up to the curb for everyone. He was very respectful of all passengers regardless of age. Definitely would like to ride with him again.

It was not on time, 45 minutes late. Driver nice and conditions of the bus good. 🚌

The shuttle was 40min late. It's a pity because then the journey was comfortable and the van very clean.

It was amazing and very professional. The ride was smooth and quick. The car itself was quiet clean and tidy!

Phenomenal experience. Driver was on-time (actually early), extremely diligent, and respectful. He is a very safe driver. Altogether an excellent experience. Highly recommended!