Bus Tickets from Puerto Iguazú to Terminal Retiro

Comfy seats. After changing bus at Posadas, packaged blankets were offered to everyone. We felt safe all along the trip. Toilet was decent, personnel polite and pleasant. Unfortunately, USB chargers on the seats didn't work. No one explained how to enjoy sound for the movies playing on the TV. Finally, thank God for the blankets because the A/C was freezing cold.

Bus ended up being 1.5 hours late to destination which meant we almost missed our flight.

Friendly staff, comfortable enough, usb phone charger, took longer than expected

Staff service attitude is good. The vehicle is clean and tidy.The vehicle drives smoothly and safely

The bus itself was very nice and comfortable. The drivers were nice ane helpful. The bus did not have wifi and to drink the water we needed to have a bottle to fill. Also, there was a 7 hour detour which I don't think was tne fault of the company but caused a huge delay to our trip.

Very comfortable recliner seats, with support for resting legs. The USB charging ports were broken on several seats, and I had to hunt for an unoccupied seat to find a port that would work. Overall, I would recommend. Always better to see a country by land, if one has the time.

Bus broke down 3 hrs into journey. Had to wait 3 hrs for a new bus to collect us. No stop off for food until 17hrs. Whole journey should have taken 21hrs - totals 27hrs.

The bus was fine and clean. At the end part of the trip there were no more paper available in toilet.

The coach arrived on time. We were driven safely to our destination on time. The coach was not the highest standard but comfortable. The toilet was quite clean with water, soap, loo paper and towels. But the coach drivers were unfriendly, never smiled and on the 21 hour journey never once invited us to get off even for 5 minutes. When I asked if there were 5 minutes at one longer stop, the driver replied, “No hay minutos!” We have travelled in similar long journeys with other bus companies in Argentina where the drivers have been friendly, pleasant and have offered a few minutes at stops for passengers to have a very short break. It was a relief to get off this coach in Buenos Aires.

The trip was fine until at the end when the guy who unloaded the luggage from the carriage told me to give him a tip. That request I find is rude and unprofessional.

When I first arrived for the bus 20 minutes ahead of time the man at the desk was very unpleasant and started shouting at me that my bus was already here and to move, I was only asking him to print my ticket as my hostels wifi had been down and felt 20 minutes was enough time to spare. I then got to the bus and there was a big cue anyway to put your bag on. I was told i had no time to run to the shop right next to the bus for water even though I waited another 15 minutes to get on the bus anyway, staff were not very pleasant. Was told we would stop at 11 and I could get water (this was 5.30pm) when the bus did stop there was no shop open to get water and the meal that was served was a tiny cheese and ham sandwich and a tiny cup of orange juice. I was also told the bus would stop in the morning which it did to drop people off or for petrol but nowhere to buy any juice. I felt severely dehydrated as had been on a bus for 21 hours as the bus was 2 hours late and had only had a tiny cup of orange juice and didn't feel the staff were very approachable to ask for more due to my first impressions of them. Moreover not only did my charging port not work but of all the seats around me none of them worked and down the side of my chair there was loads of leftover food and some had gone mouldy. Not ideal for a 21 hour journey. I had read bad reviews before booking but thought people were probably just being picky and understand it is a budget bus but I have travelled with other budget buses and not had this experience. I am not usually one to complain but felt these things should be highlighted and people should be aware to buy things before boarding this bus to avoid a very uncomfortable journey.

My coat got stolen and when i spoke to the staff they were very unhelpful just apologised

The bus arrived at our departure station about an hour and a half late, but it was able to make up the time and arrive at the destination on time. There was no communication about stops or how long the stops were. There are no amenities available on the bus besides a very basic toilet. (No chargers/electrical outlets for phones.)

Seat allocation didn’t match bus layout so our booked tickets together split us up. Everybody else seemed to do a ‘free for all’ so difficult to get any sleep before about 1am when the bus was finally full. Comfy seats. Friendly staff but a bit of a bun fight until everybjj oh dy calmed down at about 1am!

Bus was 1h late at starting point and 2h late at destination. They didn't give us nothing to eat after whole night. At night sleeping was like in freezer. Definitely not recommended this company